DO NOT EVER GO HERE! Just Run AWAY!!!
This place told me to get totally New Accts. to receive new phones, But one of my 4 phone on my family plan I knew was definitely not expired yet. They said that if I sign up we would get money to pay for the Early Termination fee. And Trang said she will call Cingular to handle the cancellation, find us the cancellation fee, & make sure no other phone had a cancellation fee.
So like a dumb @ss I did it. BUT the One smart move I did was check afterward with Cingular about the accounts. What I found out was more than 1 account had a early cancellation fee. We called Trang (the pregnant women) her explanation for NOT Informing/Lying to Us was ""Don't worry, just get the lower plan for the phones & pay 2 accounts.""
They Assured us that we only had to pay for 1 deactivation, NOT 2 or that we would be stuck with multiple phone bills for MONTHS!
NOT Only that, one of the phones was USED & and the other didn't work properly.
WAIT! But that's not ALL, after being lied to, given broken & used phones, we went to the Manager on Senter to fix things.
Once we began to tell him our story, Andy's tries to play us off by saying ""Well just pay two bill until the other expires and lower the plan on the old acct."". There was NO ""Sorry for My P.O.S. employees for lying to You"". When asked why his employee would lie to us, he said ""O well you guys were all talking at once and she was to busy to tell you"". WTF?! ?!?!
Is that All? Not quite. . . . my $100 deposit Was NOT given back, instead I must wait 4 to 10 WEEKS for my deposit in the form of a F!!!ing gift card.
This place deserves NO Rating & should Lose their license to sell ANY Thing!
p.s. This phone was used probably because this place resells Stolen Phones . . . .
Cons: Lies, Steal Credit Info, Fraud, Horrible Service
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