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Gilbert's Pro Hardware

3.5
4 reviews
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id: 28157751
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21912 Harper Ave
Saint Clair Shores, MI 48080

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(586) 776-9532
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Best

Retail hardware, family owned for 3 generations. Surviving and thriving due to exceptional customer service and an extensive inventory in hard to find home repair items. Do it Ri...

Worst

I was disappointed in the service I received at this little shop. I went in expecting great customer service, but left very disappointed. I special ordered an item and when I wa...

Editorial review from Citysearch 6/6/2014

I am glad there is one store int he city where I can get the hardware supplies for older houses. Yes, the prices could be a bit steep, but is necessary to maintain supplies for unique hardware's. I find Gilbert's friendly and helpful at all times. I sympathize with Jessica and agree with her but sometimes we are human and to err is human. more
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Editorial review from Citysearch 10/5/2012

Use topsoil to raise the grade around the house to water-proof the basement. Keep water away and the basement will dry up! Mr. Hardware more
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I was disappointed in the service I 4/10/2012

I was disappointed in the service I received at this little shop. I went in expecting great customer service, but left very disappointed. I special ordered an item and when I was disappointed with the way it turned out, instead of trying to correct it the owner got angry. Go to a chain, at least they are willing to listen and make you happy and not so worried about losing a buck! Pros: null Cons: null more
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Great Hardware 8/21/2008

We have always been able to find what we need at Gilbert's Hardware. The staff is always helpful and know their hardware, always give great customer service. Gilbert's has a very good selection of products and you can usually find just the right thing.\r \r Parking can be difficult, but worth the effort. more
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Nice hardware store 8/19/2005

Staff is EXCELLENT! Very helpful and informative. This business is located off Harper Avenue, with parking located behind it. It can be a bit busy sometimes. Parking isn't big either, can be limited. Staff is plentiful and they all know what they are doing. If they feel that you may be better served purchasing something other than what you came in for because it might be more helpful or appropriate, they aren't afraid to let you know. They will also direct you in the direction of lower priced items. Don't be afraid to ask questions because they are always willing to answer them. Cash, credit cards or checks accepted. more
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