I saw this business on Groupon and purchased a few ""Full Detail"" packages for my cars. I just used the first one today and let me tell you, it was horrible. The previous poster and I must have had the same detail employee because the guy showed up to my house in a beat up van with a broken back window. He was 1 hour late claiming that the place where he gets supplies didn't open until 9, but he did call me at my appointment time to tell me he would be late. He was wearing a nasty white t-shirt and really did look homeless. I don't expect the detail person to wear a shirt and tie, but the way he was dressed is not professional at all.
After two hours of ""detailing"" my car he knocks on my door and tells me he's done. I can tell you with 100% certainty that a ""Full Detail"" should take 1 person about 4-5 hours, not 2. I walk out to take a look at the car and the whole front of the car, hood, grill and side mirror are still FULL of bug guts. I honestly think that a Gas Station car wash does a better job to get these off then he did. He claimed that once the love bugs get onto your car you can't get them off. This is 100% untrue. I had a detail done at a local company and they got every single one off. That is why people pay $140 for a full detail is to get stuff like love bugs off!! Not only that, but the rims were clearly sprayed with foam and then rinsed because the corners of the spokes were all dirty. My chrome exhaust tips were never touched, neither were my splash guards. There were still crumbs in my seats, there were grease marks on parts of my leather and I later discovered he didn't even bother to open the trunk to clean it!! This was much more like an Express Detail worth $30 then a full detail.
After this horrible experience I emailed Groupon and asked for a refund on the 3 I have not used along with the 1 I did use today. Within 4 hours of my email they refunded all 4. Groupon will take care of you if you have a bad experience like I did. If you don't already have a Groupon for this place, don't spend a penny here. If you do, you will regret it!
*I wanted to add one other item. If you check the address listed for this company it actually comes back as a Self Storage Area. Seems like they are running this business out of a storage locker! This explains a lot
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