Just returned from spending Thanksgiving at IOP. While we were there, our car developed a terrible screeching noise coming from the drivers' side wheel well. We took it to Gerald's in Mt. Pleasant and were very pleased with our experience. Those guys were pleasant, friendly, professional, and knowledgeable. They do like to joke around! I'm not sure how much time or effort it took to figure out the problem (we were with family and just left our car there all day), but I know they had to at least drive it to listen to the noise. Turned out to be a rock stuck way up in there where we couldn't see. Easy fix, of course, but they didn't charge us a dime. Could have been an opportunity to take advantage of a tourist and at least charge us for their time, but they kindly sent us on our way with nothing but holiday wishes. Good guys - I highly recommend the place and would definitely be a repeat customer if we lived in Charleston.
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