George Meyer Tv & Stereo

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12418 Santa Monica Blvd
Los Angeles, CA 90025

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(310) 820-1113
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Reviews
( 66 )
( 4 )
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( 22 )

Best

I want to thank Morris at George Meyer Tv & Stereo. For the past 20 years I have been bringing my equipment in for repairs. They have always done a top notch job. I am an extre...

Worst

If I could give this company 0 stars, I would. These people who gave George Meyer 5 stars must be randomly picked by the owner Morris himself... perhaps they run a lottery over ...

Supporting the Customer 12/8/2010

George Meyer TV & Stereo is the best. When i had difficulty with a Panasonic 65-inch 3-D (open box) from Magnolia Audio Video, Morris stepped in (and up) to help me get the situation resolved so that i am now thrilled. Morris has serviced my Sunbrite outdoor plasma as well. He is the most prompt, honest repair company i have ever had to deal with. I just wish he worked on cars as well! more

I'm not sure my family would have treated me this well... 11/17/2010

Run, don't walk is a perfect headline for George Meyer A/V. From the courteous (and exceptionally knowledgable staff) to the ever good-natured and dedicated pro, Morris; George Meyer has been beyond incredible to me. Morris has treated me like family, even taken the time to come to my house himself to explain, fix, discuss my needs. He has taken on manufacturers for me as well. I have some very high-end A/V equipment and was concerned as to whom I should entrust my repair needs. I am so thankful to have been referred to Morris and his staff. Whether it be audio equipment, projectors, LCDs, LEDs, etc., new or old, expensive of highly sentimental, trust me when I say your equipment (and you) will be well taken care of with George Meyer A/V. more

Los Angeles Best A/V Repair Service Center 11/12/2010

I had an urgent time sensitive issue with a high end projector. Morris was Johnny on the spot. They went the extra mile to meet my very demanding needs. Not only did they fix my projector, they fixed it ahead of schedule. I am truly greatful for all there hard work and attension to details. They will have all my business from now on. more

Negligent, Shoddy, and INCREDIBLY SLOW 11/9/2010

Can you imagine a TV repair place taking your TV out of your house and then not calling you, discussing it with you, or returning it ? And NEVER returning your calls? And continually pretending that they WILL return your calls? This place is negligent, slimy, and disgusting..Morris pretends to be ""Mr. Nice"" but the truth is they are rude, insolent, and truly incompetent...I am in the process of reporting them to the Better Business Bureau. If you care about getting your TV back, or having someone competent work on your TV issues, don't call them... more

Awesome Service, Fast Turnaround 10/7/2010

I have an expensive Parasound that blew a week before a party I was throwing. Not only did everyone down there get it back to me in time, they were extremely friendly, always giving me updates, and fixed that sucker up perfectly. 100 out of 100 and I wouldn't take my stuff anywhere else!!! more

Amazing service! 9/13/2010

I cannot recommend this company highly enough. I recently had a problem with the color on my projection TV and not only did they schedule me for an appointment at my home within days, they were punctual, courteous, efficient and very professional. The TV is as good as new and I will definitely be a repeat customer should anything go wrong in the future. more

Excellent TV Service and Repair 7/30/2010

Our 50' flat screen TV went ""green"" on me and I dreaded the thought of - if it could be fixed, how much it might cost, having strangers come and make a mess and then not really fixing it. Everyone I spoke to at George Meyer was friendly and apparently they keep clear files on their customers as I did not have to tell ""my story"" repeatedly. An appointment was made and two gentlemen showed up on time and quietly, swiftly took the entire back end of the TV apart and put it all back together again and cleaned up all their boxes and paper and what not and left. I was surprised at how quickly they did the job and so impressed with the obvious experience and knowledge they displayed. Thank you George!! Pros: On time, informative, quick, professional, more

Superb Customer Service! 6/23/2010

Whatever you may read in your research about this business if it is not a five star rave it had to have been placed by a competitor. The owner, Morris, could not have been more sympathetic when my dead tv was received by his company. Best efforts to revive the patient failed and thereafter Morris went to work, calling local, regional and national representatives to help me out. He did not have to and I didn't even dream that a repair facility would go this extra mile to assist a customer. When he finally got me in touch with the key person the outcome was astonishingly successful considering my unit was long out of warranty. If I could clone Morris I would. Nobody has delivered this level of product customer service as this business has in my long experience as a consumer. Rest easy if you are concerned: George Meyer Tv & Morris both rule. Pros: Redefines customer service and supportive attitude Cons: I don't have enough broken tvs for them to fix more

Got me out of a jam 6/16/2010

Morris and company got me out of an extremely difficult and longstanding situation. I bought a Pioneer Elite Signature FD141 monitor in January that arrived damaged. The seller refused to take it back first blaming the shipping company and then saying that I took 17 days to report the damage (which was hidden) rather than the 14 days that they require (unbeknownst to me). At that point all I had was a big box filled with junk and no TV in my living room. I immediately called Morris to find out about repairing the monitor since they were not being manufactured anymore and I really wanted it. He quoted me and told me that he would take care of it whenever I was ready. After four months of wrangling with the various parties, I decided that the very expensive box in my living room was not worth anything and I had to invest almost the same amount I originally paid to get it working. Morris had the unit picked up at my house, got the replacement parts from Pioneer, fixed the set and delivered it back to me all in about a week. He even brought me back the damaged part for insurance purposes and when I was done with my claim, picked it up again personally and disposed of it. I have since settled with my credit card company and have a beautiful TV to show for it (albeit after close to six months of aggravating negotiations). Bottom line: Morris, Lola, Rebecca, and everyone else I dealt with at George Meyer was courteous and professional and, most importantly, got the job done right. Thank you! Pros: Great service! Extremely knowledgeable more

Quick and Great Service 6/8/2010

I was referred to George Meyer TV via my Circuit City extended warranty. Circuit City initially scheduled me for the next day. After scheduling the service appointment, I received a call immediately from George Meyer TV and they were able to service my 50"" DLP today! The bulb was finally replaced after five years and CC covered it at no additional cost! Although I did initially pay for the 3 year extended warranty!\r \r I'm very pleased with the quick response and service. I was afraid I was going to get the run around from CC and from George Meyer Tv. Neither of that happened! Now I can watch the Lakers beat up on the Celtics in game three tonight!\r \r I am very pleased and I would not hesitate using them again! more

Job Well Done! 5/15/2010

I've worked with this shop several times before and this last time really made me smile. I have an older but still good Sony turntable with a sophisticated transverse tracking arm. It wasn't working properly and my own attempts to re-hab it weren't working. Morris worked his magic and now the turntable is better than ever. I can even play my parents' old albums and although they are scratchy, the tracking arm has not skipped at all! I can't remember when a repair has been easier or given me more pleasure! Thank you Morris! Pros: Great job on my old Sony turntable more

Best Service in Town! 4/22/2010

I have a matched set of older Sharp Aquos 32"" monitors that display security various camera feeds. I cracked the screen on one leaving me 2 options to maintain the ""matched look "" of the wall - replace both or try to get the 6 year old one fixed. Pros: 24hr turn around and 1/3 the cost of the only competition Cons: None yet more

No need to go anywhere else !!!! 4/12/2010

A month ago I needed service on my Mitsubishi WD-73837. I called George Meyer TV and spoke to Morris. It was almost like speaking with a very good friend right away!!!! He put me at ease and assured me that all will be taken care of. Sure enough, he was correct. I will never go anywhere else when I have a problem with any of my Audio/Video components. I was very pleased with Morris and all his staff... That being said, very recently I have a new problem with one of my Sony DVD players. It seems as though there is a problem with this particular player and the Mitsubishi, even though my other DVD player is working fine via the TV, this one in question is not. I spoke with Joe and Rene (The tech guys at the shop) as well as Morris. Morris was very very very kind and 'felt my pain' so he had a team of techs come to my house to see for themselves what the problem is. It has been determined that Mitsubishi may have a solution but will find out for sure in a couple days. Either case, I am so happy that Morris took very good care of me..... Thank you Morris and Joe and all the staff !!!! I have since the first repair of my Mitsubishi told many friends about this great company..... Pros: Great Pre-Service, Great Current Service, Great Post Service more

You need help electronically? George Myers is there. 2/5/2010

We have used George Myers Electronics for over 11 years. Whenever something has gone wrong with our televisions. The technicians have always been knowledgable, friendly and on-time. The problems were always solved. Pros: Efficient. Timely. Fair. And generous. Cons: When I think of one I'll let you know... more

Love this place! 1/26/2010

I brought in my fairly old Akai stereo amplifier and they did an excellent job fixing it. They even taught me how to set up my stereo system! The staff is super friendly and very knowledgeable about all things audio. Pros: The best more

Good Old Fashioned Customer Service 1/25/2010

I usually don't write reviews however in this case I had to. It started with a warranty ticket being generated by Sharp Aquos Advantage. Before I knew it (within an hour)I had a call from Jennifer at George Meyer to get the parts ordered and get information to facilitate a prompt service call. Then Rebecca from George Meyer called to schedule the appointment 3 days sooner than originally set. Due to my work schedule that was not possible. The next day my TV seemed to be working fine and when I called to cancel the appointment ,the phone was answered by the owner Morris. He suggested the appointment should be kept . If it acted up once ""something is wrong"" and will do it again. The Tech. Allen arrived on schedule and was very professional in replacing all 3 of the major components that may have been affected by the power surge. My whole life I have been in customer service and the entire expierence (including the follow up call from Morris after the service appt) is something that you just don't see much of anymore. Thank you Morris,Jennifer,Rebecca,Lola and Allen for renewing my faith in good ""Old Fashioned ""professional service Pros: Reminded Me Of The Old Days Cons: N/A more

Horrible Service! The Runaround! 1/21/2010

I brought a JVC pro HD deck to be repaired here, as they are listed on the JVC site as a certified JVC service center. They quoted me $650 for the repair. I asked them to go ahead and fix it,and when I got it back, it did not work. I brought it back to them and was told that it would be an additional $850 to repair the deck. This deck cost me $1200 when I bought it. I contacted JVC and after endless emails and phone calls, JVC gave me a discount so I ended up paying another $665 instead of $850. Disgusting liars. If they would have quoted me $1,500 in the beginning, I would have just bought another deck. Cons: Liars and Thieves more

Absolutely Great Service 12/18/2009

I had a brain-teaser of a problem. Morris researched the problem, found the solution, help me solve it myself, and was as nice as can be about it. His shop is brimming with solved problems and is run very professionally. I have never been as pleased with an interaction with a repair shop as with George Meyer. Pros: Most helpful TV repair shop ever more

Great Service 12/14/2009

The people in the office were great to deal with. The techs came out and immediately figured out the problem. Returned with the part that had to be ordered and had the set fixed quickly. Pros: Excellent Service/Friendly Staff/Professional Techs more

Great service 12/12/2009

I wanted to take a moment to thank the staff at George Meyer Audio and Video Services. We recently had an issue with our Sony television which was vital to an up coming event. The team understood the urgency of our situation and went out of their way to make sure our television was repaired quickly and expertly. There customer service group was courteous, understanding and willing to work with us to help us in our time of need. It is rare to find a group of people that stand by their word and their promises as the team at George Meyer. I thank you all for the help wonderful experience that went above and beyond what one would expect in today's day and age. Pros: Easy to work with, Knowledgeable, Courteous, Prompt more
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  • Neighborhoods: West LA, West Los Angeles
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