12/9/2013 Arrived at my scheduled appointment which had to be scheduled about 2 months in advance. I was lured in by a $49 exam & cleaning coupon that I received in the mail. Let me tell you, it's $49 for a reason. \r
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Their main goal is to get you in there so they can find any reason to convince you to pay them more. They start by trying to convince you to get an X-ray you don't need that isn't included in the $49 fee. Then, they do an absolutely wretched gum test where for several minutes, without any pain numbing, they stab your gums with a needle on the inside of every tooth and then on the outside. I was willing to go through all of this to find out more about my gum's health. \r
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Unfortunately, the staff was young and poorly trained. Instead, of a professional dentist I could trust, I received two immature girls in their 20's who posed as dentists. They snickered and giggled as they blurted out commands that I needed a minute to get the hang of. I was laughed at, mocked, and basically forced to swallow my own blood when they asked me questions when I desperately wanted suction before answering.\r
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At that point, I had had enough and asked to speak to their manager. I left free of charge but I will never return. I know I won't receive any justice but at least I can share my story. \r
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The place is a scam. Do not trust the dentists at Grove Dental.
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