Genco Boot Shop

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130 N Mechanic St
Jackson, MI 49201

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(517) 789-6720
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Main categories:

Shoes

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Shoe Repair

Related categories:

Retail Shopping

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Apparel

Reviews
( 1 )
( 1 )
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( 1 )

Best

recently I took my favorite shoes over for an overhaul like I usually do once a year before winter. They are really excellent a replacing broken heels or especially stretching sho...

Worst

I took 3 pair of shoes in for service. The plastic tip on the bottom of one high heal shoe had worn off on 2 of the shoes. I was told by Genco both tips had to be replaced in ord...

Good place to get shoes repaired. 3/8/2011

I have used Genco Boot Shop a couple of times since moving to Jackson. I have found them to do a good job, good customer service, and reasonable rates. I am glad I did not read the persons negative review, I might not have used their service. more
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Poor workmanship, Expensive, Poor Customer service 5/7/2010

I took 3 pair of shoes in for service. The plastic tip on the bottom of one high heal shoe had worn off on 2 of the shoes. I was told by Genco both tips had to be replaced in order to ensure proper leverage. The third shoe the sole had come unglued. The workmanship was the comparison of a 3 year old. The shoes were damaged as they were trying to replace the plastic tips and glue ran on the surface of the shoe. The store attendant said the glue could not be cleaned up or wiped off. There was excessive glue in larges clumps going all around the sole of the shoe. The employee seemed agitated when I questioned the workmanship. I would have been better off leaving the shoes there oppose to paying the $26.00 repair bill more
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great place for shoe repair 11/16/2005

recently I took my favorite shoes over for an overhaul like I usually do once a year before winter. They are really excellent a replacing broken heels or especially stretching shoes which I neeed to have done alot because I have very wide feet. the staff is very friendly and always willing to do what ever it is I want done they do a great job and I have never been unhappy with their service. love these guys more
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Additional information
  • Hours: Mon-Thu 9am-5:30pm, Fri 9am-6:30pm, Sat 9am-1:30pm
  • Payments: Visa, Master Card, Discover
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