Gateway Pharmacy

Gateway Pharmacy is a lovely store to visit if being harassed and accused of stealing ranks high on your list of enjoyments. After filling a prescription with my boyfriend we were approached in the parking lot by a man who flashed a badge attached to his waistband and told my boyfriend that he saw him stealing pill containers, which we had purchased 2 of at $1.99 a piece. My boyfriend emptied his pockets and even asked to be searched. We then asked to go inside and review the camera footage to prove this man’s ignorance and were denied. He took a picture of my license plate and told me that his problem wasn't with me, but with my ""drunk"" boyfriend, because he smelled beer on his breath. If one after work beer makes someone drunk then I guess he was correct. After getting in my car and starting to leave, I changed my mind and because of how outraged and embarrassed I was. I went into the store and asked for the man's badge number and name. Apparently that question is enough to have him call the police because I was in violation of trespassing. I have NEVER been so utterly embarrassed and truly mortified. I don't know what this ""officer"" thinks happened in the store tonight, but he couldn't be farther from the truth. If buying pill containers makes you a criminal then I guess we are. It's funny that the reason we carry them is because not only has my boyfriend had major back surgery, but he also suffered a heart attack two years ago and is on too many medications to name. So thanks Gateway for condoning this kind of behavior. What wonderful customer service and treatment! more

facts. son walked in on crutches at 4:50 and greeted by this... I'm sick of people coming in at 5:00 when I leave to go home! he apologized and explained he was at the hospital across the street getting an exray for the last couple hours. She said ok, well we dont carry that boot and it's $200 and I dont even know if your insurance will pay for it! Guess what lady... you just lost a sale...wonder if you would have been rude had I been there?! Are you discriminating against a college student... think you can throw your weight around pushing around a young man trying to make his way in life, being an adult, living 3 1/2 hours away from home for the first time in his life going to school?! Shame on you! I called the pharmacy - you close at 10:00!!! WHY couldn't you have gotten someone else to help him!? Sad world we live in. Next time, think if it were your son or daughter. Again, shame on you and he had the money to buy the boot whether the insurance covers it or not! your loss! more

It took 8 pharmacies until we found the antibiotic we needed for my sickly 3year old. Apparently, certain antibiotics have a short shelf life, therefore not making the drugstores a whole lot of money. The 7 pharmacies in the Limerick area, Walgreens, RiteAid, CVS (4 of them), Target, did not carry the meds we needed. Gateway did have it and they were open until 10 o'clock on a Saturday night! I had fabulous service & really rather drive a few extra minutes to go to an independent pharmacy who really pay attention & care than to the CVS where some girl with a bull ring through her nose & covered in tattoos talks to me with little respect. Because my daughter continues to need many prescriptions, I've needed to call around to pbtain them. A second time a second medication, Gateway was the only pharmacy that carried her medicine in stock. The other pharmacies mentioned above could order it, which would take a minimum of a day or two. I am sick of suburbia and all of its cookie cutter drugstores. Thank goodness there is a pharmacy like Gateway! more

A real nice place but the woman Donna who deals with oxygen really went out of her way to be negative and condescending to me. And I treated her decently. Eventually my problem was solved. But I would not have her dealing with the public. Pros: Friendly Staff Cons: One unplesant person. more

I found Gateway on Facebook! I searched Gateway Pharmacy and found ""Gateway Pharmacy (Phoenixville)""...I became a fan and they have good things like announcments about sales and discounts! more

I've never found a drugstore quite like Gateway. If there were a way to take stars away, I would. Pros: It's close Cons: Too many to list more