Gateway Kia of Quakertown PA

My wife and i purchased a Sorento there on July 3. As we were finishing paperwork we realized there was only 1 key for the car so we were told if they couldn't find it by the end of the day they would order us a new one and overnight it to us as soon as it came in. After 2 weeks we contacted them again if they had heard about the key thinking that would be enough time around the holiday to let us know about it's progress. After getting plain answers or not getting called back at all every couple of days for the next month and a half the order for the key was finally placed. Now it finally came in 2 and a half months after we bought the car and we're told we can come pick it up between 8 and 5 Monday to Saturday. After saying we wouldn't be able to have enough spare time to drive down there for another 6 weeks or so due to our business being very busy this time of year the reply was "Sounds good, it will be here waiting for you". If it wasn't for getting the first 2 oil changes for free i would never go this dealership again. more

My experience could not have been finer! The whole staff made me feel at home and they could not have done more for us. My wife and I will be back for sure and we will tell all of our friends. more

After visiting many dealerships, I wasn't sure if I wanted to go to another dealership again. The salesmen called themselves 'Mr. No Pressure'. But they were showing me cars 50-70% out of the budget that I shared with them, they would send 3-4 emails a DAY, and call me around 2, even after I asked them to stop. I could go on, but there's no point. After calling Kia of Quakertown and sharing my experience, I was put on the phone with the Manager, Steve. He promised that I would have a completely and totally different experience here. Steve came out onto the lot, shook our hands and introduced us to the sales man, Jon who would be assisting us. Jon sat back and allowed us to figure out how we felt about the cars, rather than telling us what we should think. He even stayed late into his vacation time in order for us to have the best experience we could. What impressed me the most though, was how they handled my trade in. My 1994 Volvo and I have been together for many years, and as my first car, I had grown attached. Even though he'll most likely be sold for his parts, the staff were super kind about it. They meet their customers where they are and only build them higher, rather than push them around. Even if you aren't looking into a Kia (we got a Honda CR-V) try shopping here. It's renewed my faith that car salesmen (and women) really are humans! more

On 6/30/12 my wife and I walked into Gateway Kia of Quakertown (after I was referred by a co-worker) in desperate need of a new car, as our old car was on its "last leg." We were promptly greeted by salesman Jon Taylor with whom we explained our car situation, as well as our past credit problems. Jon (as well as the finance team) worked very hard to get us into an awesome brand new 2012 Kia Forte, with great payments that fit into our budget!! While we waited for approval, Jon introduced us to almost the entire Gateway Kia team. This was the most relaxing and fun car buying experience that we have ever had!!! more

My wife and I have been buying cars for over thirty years. James Milligan is the most professional salesman we have ever dealt with. He spoke clearly, explained all aspects of the buying process and helped us make an educated decision empowering us to buy a new vehicle instead of feeling like we had been sold one. He was extremely busy the day he helped us with our purchase, now we know why. We recently stopped by the dealership to have new phones mated with our blue-tooth system. James remembered who we were when we pulled up to the front doors, we bought the Sorento six months prior, pretty amazing. Thanks again! more

Friendly, professional and informative sales and service staff! It was a pleasure doing business with Q-town Gateway KIA. I will definitely recommend this dealership to friends and family! Thank you! more

My wife and I did not plan on purchasing a vehicle the day of our visit but everything fell into place. Our salesperson did all the right things to make it happen. more

James was very knowledgeable and helpful, which gained my trust. He took the time to review the functions of the vehicle before I pulled off the lot. In addition, he took the time to introduce me to the individual at the service center, who was also informative about the service department. Overall, I found James to be a true professional. more