From the first encounter with Mike, on 7/1/2010, I sensed he wanted to do the right thing for us, and he did just that. He showed us Sonata GLS's, the options (e.g. popular package), let us test-drive, sat down and made calls to manager on our behalf. And we worked out a mutually satisfying deal. But one thing stands out. He even came in on his day off and throughout the remainder of the day we exchanged phone calls as we ran into a couple glitches in terms of availibility (we had wanted the black GLS w/ Pop Package; went with silver). Bottom line is we ended up satisfied and he busted butt to help us, and he did.
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