Gardner White

First I want to Thank Patrick and Moe at the Canton store.They were professional saved me and my husband Niel so much money and then the free 5 yr. warranty through Best Buy on the free TV.s is amazing.I love Gardner White. more

I purchased a leather recliner sectional a couple of months ago. I went to the store in canton, the sales man told me he had what I was looking for in back. someone ordered it and it didnt measure so it wouldnt fit in his house. He offered us a couple hundred off sales price. It was not even on the floor yet. He never said there was no warranty with it. he just kept saying it is still new never no one sat on it. That would have been important to me! I called today, because the arm has detached itself for the side. Now they (Canton Manager) is saying I have to pay for the for repair.I didnt think that was fair. Then she, the Manager said then you should have paid full price for it! I was very up-set. I spent $1300 fot a couch and it only last a couple months. I would be more upset if I paid even more and it broke. I need this fixed but I feel I should not be responsiable for the repair.. more

I have a receipt for one of their big picture deals in my hand and in my inbox from their online store. Gardner White cancelled the credit card transaction and the order due to the fact that they claim they put the wrong price on their website. Sounds like false advertising to me. Gardner White refuses to deliver the furniture as well as denies breaking the law. Again, I purchases the furniture online and have a receipt in hand. They offered to sell me the furniture under their current promotional price with free shipping at almost $2000 over what I have a receipt for. more

When i introduced myself to the manager he refused to shake my hand. He then proceeded to ask me where i was from and who sent me there with a raised and condescending voice as an attempt to alienate my group and show his sales team who the boss was. This man was an absolute piece of work. I would have to wonder if he would have said these thing if the store had been full of customers? I can see now why the store was completely empty now, the only people there were the sales people and they were all huddled up in the break area as if they had nothing better to do. This is the worst sales experience i have EVER had in my life, by far. more

Pros: good selection Cons: stressfull atmosphere, sales people unhappy more