Gadbois, Tony, DDS Cherry Hill Dental

I am very suspicious of the amount of 5 star ratings for this dentist, just as a different site reviewer stated. I did see on an older Google review of ""Cherry Hill Dental, Columbia, MO Reviews"" that someone mentioned that this office subscribes to Demand Force which will scrub bad reviews and perhaps can help you pad in good ones. I tried several times to post a one star review but it was always removed. However, when I posted a test 5 star one it still remains! I sought out their services for Invisilign and saw nothing but glowing reports on Google reviews. I was told it would take 6 mths to fix my issues and as of April of this year it will have been 2 yrs & we’re still not finished, even though as of this month I’m paid in full, b/c I’ve been on their payment plan. This included $500 worth of retainers for which there is still no impression able to be made. I've only seen Dr. Gadbois during this entire time just for him to file spaces in between my teeth. I had a gut feeling he was making too many & too wide, but upon expressing my concern I was assured they would close. I’m finished with all appliances & still have an ugly space between my front upper teeth when, prior to this my upper teeth were “perfect” according to most people. Unsuccessful attempts to close the space involved several extra trips to the office, an aligner that is huge & which they made themselves, & more appliances from Invisalign which didn't fit because they didn't take impressions prior to ordering; they eye-balled & took a picture. I have been patient about their “trial and error” process coming into their office numerous additional times than what protocol would have called for. I suggested that they need to resolve this on their own dime as I live 8 1/2 hours away, one way trip. It costs me a great deal in gas money, wear/tear on the car, time away from work for my husband & exhausting trips back home. It was my choice to move away 5 mths into the process, but I should have only had to make a couple of trips at most from where we were in the treatment based on what they said how long it would take. I still have made over 1.5 yrs of visits. I’m just asking that they pay for this impression as I have made 3 extra trips there trying to get their error fixed. I understand teeth don’t always move as expected and have already been coming back several extra times for a second set of appliances. But this is in addition even to that. I will be filing a formal complaint with the proper authorities whichever that may be: MO Dental Board, MO Dental Assoc., MO Attorney General’s office, for which I feel badly about but they brought this on themselves as I tried to give them opportunities to make this right and administer the proper care for which I have paid. more

This business is a scam! I went to Cherry Hill Dental in the Summer/Fall of 2009. I am 30 years old and throughout my life I have only had 4 cavities when I was 18 years old. I've never had braces or any other work. At Cherry Hill Dental you need to be alert. The hygenist will say things like ""ok and after our examination if we have time today we'll get to that cleaning."" She said that to me and I remember thinking it's 3pm why would we not have time for a cleaning after all that's what I'm here for! They also show you a picture of your mouth that has been taken with an HD camera and they use that as a scare tactic. Think about it, how often do week look at our mouths? At the same time, how is a photograph a valuable diagnostic tool? They use it to get you to think yuck and be more willing to go along with their regiment of treatment. Mary came in and did my exam and said that I had four cavities in my molar teeth. I said well I had those sealed so that seems odd. She said that the seals come out, which is true but still odd. Mary also went on to say that I needed a deep cleaning to clean underneath my gums so they would not do a cleaning today. What? I've never had that recommended. The next step is they take you to their closer who meets with you in a room to talk about financing. They recommended that I pursue the deep cleaning first which was going to use up all of my insurance benefits and then wait a year to have the cavities taken care of. That doesn't make any sense! In addition the women slipped me one of their credit card offers insinuating that I couldn't pay for the services. How insulting! At that point the women tried to get me to sign an agreement to get these services done. I told her no, got up, and walked out without ever receiving a cleaning. My insurance covers 2 cleanings a year, however, Cherry Hill Dental did not submit the exam to my insurance and charged me 150 for an exam! Now, a little over 2 years later I have been to a dentist (Miller Dental) every 6 months. The dentist has found no cavities, has reassured me that I do not need a deep cleaning, and does not recommend braces nor am I experiencing any pain. This is more consistent with my history of dental needs and care. Also, Miller has never had a problem submitting their bills to my insurance company (Aetna) and the insurance company has always covered the bill. So when you go to Cherry Hill Dental drawn in by the promise of a free whitening and things don't add up, it's for a reason. They are running a scam! more

I was very grateful to be seen so quickly after having a crown pop off. Dr. Chad did a great job of getting me back to eating right away. more

Had a very pleasant experience here. I was greeted by the most friendly and helpful dental staff ever! The front desk staff got me to the back to see the dentist in less than 10 minutes. The dentist did a great job with the cleaning and whitening and my teeth look extravagant now. Thank you for such wonderful service and I can't wait until my next appointment. more

Cherry Hill is great at everything they do and their staff is AMAZINGLY nice and professional. I had my wisdom teeth removed two days ago and they have called to check up on me, which other dentist have not done. They explain everything from procedure to financing and every visit is pleasant and quick. Thank you very much! more

The atmosphere is very relaxing and the staff is efficient and professional. I was very pleased with the experience. Everyone was fast and friendly. I even got to see the dentist 20 minutes earlier than my appointment which helped a lot with my schedule that day. Thanks for all your help. more

The team was courteous and professional. Great first experience. Thank you. more

Always a very good experience! Everyone is so friendly! They are always so professional and they make me feel comfortable. Thanks for the cleaning this morning, everything was great! more

Went in for my first (and hopefully only) root canal. I was nervous, but when I got there the staff did everything they could to make me feel better. Not only did they get the root canal done, they also made me a custom crown the same exact day! Great work guys! more

The staff and atmosphere at Cherry Hill Dental made my dental visit one of the most pleasant visits I've had. The staff is really knowledgeable and well trained making it comfortable to sit in the chair and have my teeth cleaned ad whitened. I'll be sure to take my family there instead of their current provider. more

Everyone at Cherry Hill Dental is very professional and very nice! They use all of the latest technology and make me feel totally at ease during my appointments. more

Cherry Hill Dental has always given me exceptional service with great attention to detail from the dental assistant, dental hygienist and especially the dentist! more

I recently had teeth whitening done here and I am very happy with the results. Every time that I went the staff was friendly and courteous. Thanks again! more

This was my first time at Cherry Hill Dental and they did an awesome job! I was terrified about the procedure I was having and they made me feel at ease the whole time. They were prompt, energetic and informative. I will definitely recommend others to Cherry Hill Dental. more

I just had a root canal done. I was very afraid. They are such pretty and kind people. They did everything so quick and painless, I couldn't believe it. They even gave me a fuzzy blanket, I could've taken a nap. They were very professional and watched me for any signs of discomfort. They made me feel at ease and everything couldn't have gone better. more

Everyone at Cherry Hill Dental was very nice. It was nice having everything prepared for me when I walked into my very first appointment. They are very easy to work with when scheduling appointments and explaining the work that needs to be doing. They also went over all of the costs and insurance coverage with me. more

This was my first time at Cherry Hill Dental and they did an awesome job! I was terrified about the procedure I was having and they made me feel at ease the whole time. They were proper, energetic, and informative. I will definitely recommend them to others. more

Nice office with a super friendly staff! Great work on my teeth that didn't take long not having an appointment, Thanks! more

I brought my daughter in to have a baby tooth pulled that would not budge, which caused the adult tooth to come in on the front side of the gum. All I can say is thank you Dr. Chad and your assistant! (sorry I do not remember her name) This was her first time coming in for anything other than a cleaning and you were wonderful. She came in nervous and left happy. Thank you again! more

My recent visit to Cherry Hill Dental was amazing. I had never had that extensive of work done before and was very anxious. The staff put me at ease and the medications were very much appreciated. It was not at all as bad as expected. I would highly recommend your business to anyone. Thank you. more