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Future Hyundai of Concord

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4901 Marsh Drive
Concord, CA 94520

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(866) 979-7218
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Reviews
( 76 )
( 3 )
( 2 )
( 0 )
( 2 )

Best

Brad and Chris and Maribelle have been very helpful.

Worst

I made an appointment, arrived at the correct time, checked in and was asked if I needed a shuttle. I asked how long the job (oil change, check fluids and their multi point inspe...

goog service, close to home 6/23/2014

I'm not what this survey wants. more

Great Service Department 6/6/2014

The service manager,Chris, is knowledgeable, fair, honest, and does what it takes to make my experience here very positive. more

Service team is awesome! 6/6/2014

From the driver who dropped me off to the Service Manager that walked me to the car, It was a pleasure doing business with them!. more

Customer Service 6/4/2014

The customer service is exemplary, and the atmosphere is very calming. more

Excellent Service! 5/29/2014

I developed an unexpected puncture of my gas tank on my 2012 Sonata, and once again received excellent attention and service from Brad Fourmet and Meribel Perez. Great job in getting problem remedied. more


blueLink issue 5/22/2014

Fabulous! Thank You Brad and your co-worker that had to call BlueLink...all is well!! more

Very helpful service department 5/15/2014

Maribel and Chris were very helpful. more

Oil change 5/15/2014

Good service friendly worker more


Repair 4/28/2014

One of the best service staffs of any dealer I have used more

the people who work there 4/4/2014

They are kind and friendly,And try hard to get you the best deal more

Nice service 4/1/2014

So kind so sweet nice service~! more

Great 3/23/2014

Fast friendly service not pushy let me know about other issues but i didnt feel that they were trying to upsale which was nice more


service was great.... 3/12/2014

Job well done. Under promise over deliver.... more

Service with a wow 3/7/2014

I called the dealership with a concern about my vehicle they made me an appointment and I brought it in they quickly diagnose the problem and put me in a rental car they ordered the necessary parts and got me going back on the road the next day excellent service excellent communications between the service advisors on letting me know what was wrong with my vehicle and when it would be ready I will take my vehicle back to them in the future for any more service work that is needed on the car more

The Best Customer Service 3/5/2014

I am always treated with exceptional service every visit. The staff is friendly, knowledgable and the value can't be beat! I leave each time feeling like I've left a small town shop instead of a large dealership. On my last visit, the "problem" was much less than expected and the quoted price was reduced significantly. This is a place you can trust you will never be deceived. more

15K Mile Service made EASY. 3/5/2014

The Service Team at Future Hyundai of Concord is excellent. From the initial call to schedule my appointment I was treated like a valued customer. The work required was explained along with the cost making me at ease from the moment I dropped of my vehicle. I brought in the coupons they sent to me, and was really pleased with the savings. Service was completed in the same time frame quoted to me, they even called me to let me know everything was done. The Service team went above and beyond at each step of my visit - even washed it for free! A+ experience, thank you! more

Many thanks for making things right 2/26/2014

Please continue to have a dedicated staff that is focused on doing the proper repair even if a mistake is made by the staff. The service manager, Christopher Grate, was very patient and tried his best for me. Maribel Perez, my service advisor, and Lylah Redeker, the warranty manager, really focused on repairing my Tucson properly after a mistake had been made. I am grateful to the technicians who repaired my car correctly after the mistake. I am glad that I did not feel pressured by sales people while I was waiting for my car. Thanks for having a great agency and fine, Korean made automobiles. Thanks for having great Korean & U.S. made accessories (e.g. Korean made Hancook tires). more
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Owner Message
  • Visit Future Hyundai of Concord to drive home in a new Hyundai or used car for less. Our Hyundai dealership in Concord, CA, is proud to employ experienced auto technicians and Hyundai finance experts. Come visit us Today!

Additional information
  • Hours: Sun 10:00am-07:00pm, Mon 08:30am-08:00pm, Tue 08:30am-08:00pm, Wed 08:30am-08:00pm, Thu 08:30am-08:00pm, Fri 08:30am-08:00pm, Sat 08:30am-08:00pm
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