Frontier Firearms LLC

Went there the first time the other day and i have to say that im impressed. They have an excellent collection of firearms along with fair prices. They also had excellent customers service. This place has a family feel to it. I would recommend them to anyone in the area. more

I am a young women who was very uncomfortable around guns. My husband has been wanting me to learn to shoot since he was planning to buy one for home protection. We came to the store a few weeks ago to look at guns. We were unaware that they had a range. A young man was helping us look at guns and i expressed my concern with being comfortable with them and he brought over a women who works there and she showed me her gun, and after watching a video and doing paperwork she took me in the range showed me how to stand, hold the gun, aim and shoot. At first i was so nervous and scared, but it was nice having a women help me and show me how to overcome my fear. Now we try to come to the range every weekend and the staff has been wonderful. The helped me overcome my fear and now me and my husband have a new hobby together. more

Kept hearing about their range and selection and I was unimpressed. Couldn't use the ammo I brought on their range, wasn't allowed to fire my .22 rifle and their selection of firearms left much to be desired. Went back today (1/13/12) for a one-year after visit. Spent about thirty minutes browsing and left empty handed. Couldn't get a straight answer from the staff about the availablity of a handgun. I'll never go back. more

just bought a gun an scope.salesman said they would install scope an bore site it.assint mgr. said no ...cost extra 15.00 to do that.they also wont give you near what your guns worth on trade.he said they need to make money.wont buy again.also ammo very high there. had lots of different guns.good selection. more

why are the business hours noty on the web site. I live away and don;t want to drive to the store and find it closed.. hours of business....PLEASE more

Please note that as of July 2010 we are at our new location with our new indoor range more

I drove all the way from Powell because I had heard the ads on the radio. When I walked in, a lady behind the counter was arguing with a customer over sending a pistol back to the manufacturer. Not sure what that was all about. The young guy behind the counter did a great job of ignoring me as I stood in front of him. I was there looking for ammo and a holster for my Taurus Judge. They had a great selection of holsters but I didn't see .45 Colt ammo. I stood there looking stupid for about 10 minutes without anyone even offering to help. I drove for 30 minutes so I could stand in that store and be ignored. I will never go back and I advise anyone looking for friendly people at a gun store to go somewhere else. I wouldn't even rate this establishment with 1 star but it doesn't go any lower. Pros: Good selection Cons: People are rude more

I have bought 2 weapons from frontier and couldnt be happier. ran across them at a gun show and realized that they clearly had the lowest prices around. not dissapointed when i visited their store!!! Pros: huge selection for a small store, frendly people Cons: 40 minute drive from my house more

Using same lines as ""customer service"" more

Called and lady said she was too busy to look up the price of a gun for me. I was told to call back. I called back a few minutes later, and was put on hold by her for 10+ minutes, until I finally hung up. I've been in the store and know for a fact it takes maybe 15 seconds to walk from one end to the other. They have pretty good prices, but I'l pay a few more dollars at Gander Mtn or Coal Creek Armory if I am going to be treated like that.\r \r I recommended not wasting your time there. more

My wife and I had a wonderful bying experience at Frontier. The staff was knowledgeable and very attentive despite the store being very busy. more

Small store but full of merchandise. Weird Location. Knowledgeable staff and very friendly. Gun selection bmuch better than Gander Mountain and Bass Pro. Cash Prices cheaper than credit. Great selection of accessories. more

My wife and I made our first visit to Frontier Firearms today. Out intent was to buy her a revolver for home defense. The guys at Frontier were outstanding to a person. They were extremely knowledgeable about firearms and firearms tactics, very customer oriented and they had a great sense of humor. Although they were extremely busy, they welcomed us as we came in the door and several people made time to help my wife make the right choice for her. We talked with the owner, store manager and several of the sales people. All were super. I cannot recommend them more highly. Pros: Super people, very knowledgeable, good selection of accessories more

If you care about customer service and price, you can do a lot better in the Knoxville area. These people are rude and dishonest. Spend your money elsewhere.\r \r \r Pros: None. Cons: Dishonest, rude owner, incompetent staff. more

I have grown up around shotguns and rifles but have not been around many handguns. My husband and I recently decided to purchase handguns(before we no longer can). I went shopping with my sister while my husband was at work. We shopped the big stores and we stopped by Harrison's and though either of us could have bought whatever we wanted, we were dismissed right away while the owner stopped talked to a friend that walked in the store. They were talking local politics. Big Mistake...\r We left and went on to FF and though they were very busy, we were greeted as we walked through the doors. We had not been there long when the store owner picked up her phone and called up a friend to come in and help us. That man, an off-duty officer volunteering his time, spent 45 minutes with us and answered every question we could think of. I explainded I still wanted my husband's opinion before actually purchasing. He did not try to force me into a quick purchase. He genuinely wanted me to make the right choice for me. \r My husband and I went the next day and were again greeted right away. Again a off-duty officer volunteer salesman answered many questions and was so very patient. He even helped me by sort of giving me the longgun comparison.... \r We purchased 2 guns from them that day. My sister and two of her friends have all purchased at least one from them and were treated the same. I do not understand, and am somewhat offended by, the comments made by the man who says he did not get a return call from them. \r If I were to decide to purchase another gun, I would shop Frontier first. Pros: Genuine staff. Good guys. Cons: cramped store made me feel a little chlostrophobic more

I phoned this company a week ago for prices on three handguns and even after a follow up call they have still not gotten back to me with the information; no other gun store I have have dealings with has been so irresponsible and incompetent. So I went elsewhere--S & R Guns and received my answer while on the phone--S & R Guns has great customer service, Frontier does not! Pros: Large selection Cons: POOR CUSTOMER SERVICE! more

Best service. Have purchased 3 guns from Frontier Firearms and the go the extra mile to provice the best service. They are the only gun shop I purchase from. Angie and Phillip are the best. Pros: Just Great Service more