I initially e-mailed with this business on Sunday when I noticed my heating unit was not working properly. I chose this business because it was close to my home, and I like to use local businesses when I can. I was told on the following Monday the technician would be out between 12 and 2 on Tuesday. I got a call Tuesday morning wanting to know if it was ok for the technician to come early, and I said sure. They sent technician Curtis to my house, and he was wonderful ! I explained the problem I was having, and he went out and assessed the unit. he explained to me the problem in a way I understood, and told me what it would take to repair the unit. He went over all of the repair information and the cost before beginning the work. He was very kind, very respectful of my home, and great with my dogs ! He worked quietly and efficiently, and he just seemed to be an all-around great guy ! If/when in need their service again, I will definitely request Curtis !
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