Fresh Air Concepts

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7130 Kit Kat Rd
Elkridge, MD 21075

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(410) 799-9333
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Fresh Air Concepts - Elkridge, MD
Reviews
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Best

They were highly recommended and they have proven why. With the volume of customers they have the service was not at all watered down but was exemplarary. They were prompt,honest ...

Worst

Very slow service. Rude people on the phone. Once they had my money - it was hard to get them back to my house.

Oustanding expierience. 11/18/2007

They were highly recommended and they have proven why. With the volume of customers they have the service was not at all watered down but was exemplarary. They were prompt,honest and fair...taking our needs and budget into consideration. The previous reviews do not at all come close to the expierience my family recieved and given the amount of work they do in our state one or two not so positive reviews relect highly on their ability to serve the masses in a very professional manner. Thank you Fresh Air Concepts...you saved the day! more
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Terrible customer service 6/26/2007

Very slow service. Rude people on the phone. Once they had my money - it was hard to get them back to my house. more
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Terrible service. Once they get your money - get in line and wait for the repair of your unit. 6/22/2007

Fresh Air Concepts replaced my compressor last year. Less than 6 months later, it broke again. I called another company who came out and refused to work on my unit because Fresh Air Concepts had installed the compressor wrong. Once I finally got Fresh Air Concepts back out to my house, they refused to expedite the ordering of the new compressor even though it was broken because of their incompetence. It's been three weeks now and we still don't have air conditioning. We've missed 4 days of work because of their error. Pros: None Cons: Arrogance. Once they get your money - you're screwed. more
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