Freehold Ford

I just paid 1000 dollars to get my car back worse than when I left it. Went in for leaky trunk and hesitation on takeoff. Car returned with missing emergency handle in trunk(jammed behind trunk panel), no trunk light(worked when I brought it in), water still in trunk(old water, new water, I don't know, shouldn't there be no water), door open light permanantly on(wasn't on when I brought it in), grommet missing in trunk(found under spare tire), plastic support for deck platform missing(later found behind battery). There was normal dirt and dust in the engine compartment and no signs of any fingerprints, handprints, or rag wipes. Which told me nobody even opened the hood let alone perform a throttle body cleaning and fuel injector cleaning. Obviously I didn't need the cleaning kits for the throttle body and injectors that I was charged for. Beware Mike the mechanic he knows how to bill the work but obviously doesn't perform the work. Enjoy your unearned paycheck Mike. If you have the misfortune of having your car repaired here, always request the old parts to be returned to you and if possible stay and watch that the work is actually performed. God help the poor guy that has no automotive smarts. more

Last Saturday I went to Freehold Ford to purchase a 2007 Ford Ranger. They quoted me a very good price on the model I wanted, but it was on another lot. So, I signed a Purchase Agreement and gave them a check for $500. They told me to come back on monday to finish the financing and I could take the truck home. I returned on Monday and much to my surprise, they sold the truck to someone else after I left! They had also cashed my $500 check and refused to refund the money to me. They then told me that they had no more trucks in the model I wanted and tried to sell me a 2008 for a lot more money. I don't know for a fact about what happened, but I'm pretty sure they found someone else who would pay more than me after I left the dealership Saturday afternoon. So, now I have no truck and I am out $500. Needless to say, I'll be seeing them in court. I would never ever buy a vehicle from this dealership. They are clearly underhanded. more

I have never bought a car from Freehold Ford but I get my car service from them. The service department is pretty quick and they are upfront about what they find. I like this place because they told he over the phone that they had a part in stock that I needed fixed when another Ford told me they would have to look at the car. more