Franklin Acupuncture

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12802 Nacogdoches Rd
San Antonio, TX 78217

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(210) 657-6744
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Reviews
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( 7 )

Best

I first came in about one year ago. I had mid back pain and pain in both shoulders. This made it difficult to work efficiently at my job. I am a waitress, and I’m required to l...

Worst

Not much good to say about them I was very disappointed with this office. People were nice enough on the first visit, but it went down hill after that. I felt like I was just an...

Not much good to say about them 8/12/2011

Not much good to say about them I was very disappointed with this office. People were nice enough on the first visit, but it went down hill after that. I felt like I was just another buck to be made to them. Every visit draining me of money and extra charges. It never stopped. Numerous billing errors also became an inconvenience. Double billed for the same day, billing for therapies not given. more

Patient Testimonial 5/25/2011

I first came in about one year ago. I had mid back pain and pain in both shoulders. This made it difficult to work efficiently at my job. I am a waitress, and I’m required to lift, carry, bend and stoop constantly on a daily basis. You could imagine what I felt like at the end of the day. When I got home, I was through. My mid back and shoulders felt like I was being stabbed by a hot knife. I rated my pain as 8 out of 10, with 0=no pain and 10=extreme pain. It not only affected my performance at work, but also at home. Since I have been treated here at Franklin Chiropractic & Accident Clinics, Inc. my symptoms have improved significantly. \r I am still receiving treatment here. Although my pain has significantly improved, I am still committed to coming in for care to correct the problem. I learned the importance of not only getting out of pain, but also continuing treatment until the underlying issues are resolved. \r Paula S. more

What I dislike about Franklin 5/12/2011

What I dislike about Franklin Chiropractic is the high pressure to buy a care plan that I didn't want or need. I felt like everything they did was a planned effort to manipulate me and take my money. I was charged for a very expensive exam even though they did almost nothing. I can weight myself at home and Walgreen's can check my blood pressure thanks. Do something that I can't do myself. Too expensive and not focused on patient care. I will look for a new clinic. more

Response to Ex Employee's Review 4/21/2011

Recently a now ex employee of Franklin Chiropractic who was let go for just cause has been posting retaliation reviews to try and discourage new patients from trying Franklin Chiropractic; we here at Franklin chiropractic welcome any and all new patients and you can feel very reassured that the service will be fantastic due to our 32 years of being in business, putting our patients needs first and servicing the great city of San Antonio Tx. Give us a call and we will help you to start living pain free again. more

Thank you! 1/24/2011

I'm an athlete and had never been to a chriopractor. A friend suggested that it may help my lower back pain. What a difference! Thank you for your help and I will continue maintenance care. I sleep better and feel so much better after only two adjustments, I'm a believer!\r Run, run, run.....\r more

Shame on you! 1/15/2011

Deceptive billing practices have to be one of the most difficult things to deal with from a doctor's office. Double billing and billing for services not provided should never happen with an honest office. If it isn't bad enough that your in pain, they stick it to you right before Christmas. Bad, bad, shame on you. more

Deceptive and Incompetent 10/30/2010

He is doing more harm than good in my opinion. I also miss some of the staff that used to be here. Franklin never keeps the good ones. It is always the nasty ones that stay forever. Not to mention the shameful billing practices. I believe them to be incompetent at best and outright deceptive at the worst. The mistakes are painfully obvious to any normal person. Even when spelled out to them, they refused to acknowledge any error on their part and they kept sending past due notices. I’ve worked in banking and insurance all my life and have never seen this kind of behavior without someone getting fired or going to jail. more
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Additional information
  • Payments: American Express, Discover, Master Card, Visa
  • Neighborhoods: Northeast San Antonio
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