Frank Fletcher Dodge Chrysler Jeep Ram

NEVER again. They let my son drive his new vehicle off the lot. One month later, they call him back telling him his loan did not get approved and he had to bring the new car back. They had even given him the title and loan docs, but they had white out and cross outs all over them. When we aked for our trade in vehicle back, lo and behold - they had already sold it - couldn't get it back no way no how. I wanted to see the bill of sale for our trade in, all I saw was a computer screen. Just wondering how many others they have suckered like this. We had a WHOLE heard of them in the office with us when we asked for our trade in back. Every time we came back, there was ALWAYS someone following us around trying to listen to our conversations.\r NEVER EVER again. more

They were helpful and kind more

We chose to return and have Allen Bright help us choose the correct vehicle the second time in less than six months. He has such a plesant demeanor, and is such a car guy. That helps a lot. more

very satisfied with salesman and service, good to do business with more

My experience was good. I went to lot around 11am and I was driving away in my new vehicle around 3pm. more

My experience was good. I went to lot around 11am and I was driving away in my new vehicle around 3pm. more

very satisfied with salesman and service, good to do business with more

After waiting 5 hours to get a loan, they came out and said ""Good news!!! We got you approved!!, but you'll have to pay $500 down"" I said, Ok, that will be fine. We went in to sign the papers and noticed that our payments went up almost $100 more per month. I asked him what that was all about, and he said they would only approve us for 12% interest because we had no ""car credit"". We have an awesome credit score by the way. So, we were rushed through the signing process, so didnt get to read over the paperwork thoroughly. I just got my contract in, and noticed that the interest rate was not 12%, it is 17%. 5% more than we verbally agreed to. Read through your paperwork very thoroughly, before signing ANYTHING. And, we told them that we did not want to purchase any warranties, but the contract shows that we purchased a $650 warranty. I will NEVER buy from them again. more