Fox Valley Fire & Safety Co.

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2730 Pinnacle Drive
Elgin, IL 60124

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(847) 695-5990
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Fox Valley Fire & Safety Co. - Elgin, IL
Fox Valley Fire & Safety Co. - Elgin, IL
Reviews
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Best

I just wanted to write you quick and express that we were very satisfied with the service, knowledge, diligence and overall experience we had when the guys came out to our manufac...

Worst

All reviews seem positive

We were very happy with the service 12/11/2023

I just wanted to write you quick and express that we were very satisfied with the service, knowledge, diligence and overall experience we had when the guys came out to our manufacturing facility to inspect, service and put new tags on all of our fire extinguishers. Your service technician, Tony, answered all of the questions I had, let me know what he was doing and why and was also very good at explaining everything. Long story short we were very happy with the service and experience that was brought when he was on site. more
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Kudos to Michael - job well done! 11/9/2023

I had the pleasure of meeting with your fire extinguisher technician, Michael. I found him to be extremely knowledgeable as he explained what we needed for our annual service on our fire extinguishers. He was very polite, efficient and friendly. You certainly have a great employee in Michael. You can be proud of his representation of your business. I'd highly recommend your company to others because of his exceedingly high performance. Kudos to Michael - job well done! more
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He made sure we understood everything, 9/25/2023

I just want to let you know that today the training for our in-house fire pump churn testing went well, and the detailed instructional manual provided is exactly what we need, kudos to whoever put that together. Alex should get special recognition for his knowledge (and patience) as he walked us through each step we'll need to perform, and thoroughly explaining every item and action of the fire alarm panel and fire pump system. He made sure we understood everything, answering all our questions, and providing loads of useful information. He really impressed us with his knowledge and expertise, he know his stuff! more
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Pierre was very courteous and pleasant to all the people 6/15/2023

Just a short note to tell you how pleased my tenants and I were to have your service tech, Pierre, perform the annual service on all of the fire extinguishers at our properties. Pierre was very courteous and pleasant to all the people in both buildings. Thank you for scheduling him to service our extinguishers. more
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Made me feel valued as a client 4/1/2023

I know it’s often that we only hear negative reports, but I wanted to pay a compliment to your Sprinkler Service Scheduler, Sarah. She called to schedule our Fire Safety work this afternoon for our Chicago office. Sarah was informative and very helpful with non-related questions that I had regarding other services. Her customer service skills made me feel valued as a client. more
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What a great job your fire alarm technicians did! 3/24/2023

I wanted to touch base with your organization to let you know what a great job your fire alarm technicians did yesterday at our office building. Chad and Lenny came out to perform our annual fire alarm system service inspection. They went through the entire fire alarm system with a fine tooth comb, answered all of my questions and gave us some helpful suggestions on fire safety. What a pleasure! All too often in this day and age we very rarely get to hear of the good, only the bad. I thought it would be good for you to hear your employees are outstanding. more
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An absolute pleasure to work with 2/22/2023

I just wanted to mention your recent fire alarm service call to our corporate North Shore office . Your technician, Rich did a great job. He took the time to work with my team, corrected our fire alarm system and tested for proper operation. An absolute pleasure to work with. Rich provides excellent service, technical skills and customer service skills. Thank you very much. more
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His work on our emergency and exit lighting is excellent 7/1/2022

I don't normally write these types of emails, and I am sure you already know this, but Fabian is probably the best technician of any kind we have had perform services for our company. His work on our emergency and exit lighting is excellent and he knows exactly what he is doing and why. He was so patient with me and he took the time to explain what he was doing and why. We will all miss his friendly smile and cheerful demeanor around our office after today. I wish I had ten Fabians on my staff! more
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We can rely on you to get the fire suppression system installed properly 12/30/2021

Jim, I appreciate the Ansul System work you did on this kitchen project, always a seamless job. Fox Valley Fire & Safety as a whole has been great to work with through all my years working with you as a Commercial Cooking Equipment Contractor. You're trustworthy, professional, respectful on the jobsite to GC's and owners. We can rely on you to get the fire suppression system installed properly. more
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Thank you for everything! 10/5/2021

I previously worked for another village for 18 years and we used you there for everything when I was there. When I got here in Carol Stream we were using a competitor of yours and they simply weren't reliable. I am so happy to have you folks here now as you have always been on time, reasonably price and responsive! Happy as heck to get you guys out to Carol Stream!!!!!! Thank you for everything! more
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I really wanted you to know they are representing Fox Valley in a great way 3/12/2021

I am the assistant Chief Engineer at a hotel in Elk Grove. I wanted to pass along a big thank you to Sean and Mike. We had some major issues with our fire sprinkler system during that really bad cold, here at the hotel and these guys really went above and beyond to resolve our issues in a quick and very professional manner. We are very thankful for all their helped and the way they handled everything. Being in the Hospitality business and knowing that 80% of the time you are only hearing bad news, I really wanted you to know they are representing Fox Valley in a great way. more
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He did an outstanding job 12/11/2020

On 11.24.20, one of your technicians, Tom, performed the annual service of our building's emergency and exit lighting. He did an outstanding job. He was very cordial and professional. He explained to me how the devices work and how the test was done. I was able to see the work being done. In the past we used other companies and we were not satisfied with their job. This time we decided to use Fox Valley. We have used your company this year in different projects and we are very happy with all the services. Tom was extraordinary. Please take some minutes to recognize his work. more
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Keep up the great work 3/14/2020

I would like to take this opportunity to express my heartfelt thanks and appreciation to Adam -Fire Extinguisher and Commercial Cooking Systems Technician, for his continued involvement and dedication to our medical organization. Members of the Public Safety Team, along with Engineering and Clinical Staff have relayed to me their sincere appreciation for his efforts in supporting us with the not so easy task of keeping us compliant with The Joint Commission and Center for Medicare and Medicaid Services, along with all National Fire Protection Association criteria and standards. Adam has become an integral part of our organization and we look forward to his continued service and dedication. Again, thank you so much for your enthusiastic participation and partnership with our medical facility. There is not a doubt in my mind that we would not have been a success without the help of Adam. Keep up the great work. more
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Thanks again for your help and understanding! 6/13/2019

I just wanted to give you a great big thanks for having such a great group of people working for Fox Valley Fire and Safety! Everyone from the technician who serviced our fire extinguishers and the kitchen suppression system, the technicians who tested our fire alarm system (and really spent a lot of time documenting everything to make their job easier next year), the tech who performed the annual inspections on the backflow preventers, and most recently the techs who performed the annual fire sprinkler inspections, were great people to work with. Everybody was very professional, and were terrific at answering all the questions I had (and I learned quite a bit from these guys regarding our systems). And of course, thanks to you for the great job of providing good, thorough, and easy to understand price quotes for your services. I kind of stumbled into this position, and it's going to be a whole lot easier next year thanks to all your help! I must say that based on my experience with your company, I would not hesitate to recommend Fox Valley and Safety to anybody needing the fire prevention services you offer. Thanks again for your help and understanding! more
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The authority in fire safety!

Owner Message

  • Welcome to Fox Valley Fire & Safety based in Elgin, IL.

    Founded by Dale Tatge and Keith Kellenberger in 1960 as a residential and commercial fire equipment and prevention service company in Kane County, Fox Valley Fire & Safety now protects more than 20,000 customers across Northern Illinois. Now in 50th year Fox Valley Fire & Safety provides a full range of fire, safety and alarm protection and has become a leader in the field. Sales and service personnel are knowledgeable of the local fire codes, NFPA requirements and UL-300 standards and dedicated to our customers peace of mind and security.

    Reasons to Choose Fox Valley Fire & Safety
    1. Experienced and trusted company for 50 years.
    2. The ability to fulfill all of your fire and safety needs.
    3. Fast Local Response. We answer our phones live and are available to help you any time of day or night, our employees are on duty 24/7 to assist.
    4. Highly trained professional certified installers and technicians.
    5. Our products, workmanship and services always exceed your expectation.


    Our Services include:

    • Emergency and Exit Lighting Inspection

    • Fire Alarm
    Fire Alarm Systems, W Voice Evacuation Systems, Elevator Recall Systems, and Area of Rescue Assistance Systems.

    • 24-Hour Monitoring Service
    24-Hour UL Monitoring Service for Fire Alarm and Security Systems, Central Station, Direct Connect and Wireless Radio Networks, as well as Municipal Keltron Radio Networks

    • Fire and Safety Products
    Fire Extinguisher Services, Cabinets, Restaurant Kitchen Hood Systems, Emergency and Exit Lighting.

    • Security
    Security Systems, Card Access Systems, Camera Security Systems (CCTV), Door Entry Systems, Intercom and Central Vacuum Systems.

    • Engineered Fire Suppression
    FM200 Systems, Sapphire Systems, CO2 Systems, Dry Chemical Systems, Fire Door Testing, Vehicle Fire Suppression Systems.

    • Sprinkler Service
    Sprinkler Service, Backflow and Fire Pump Testing.

    Fox Valley Fire & Safety is an authorized distributor for the industry?s leading manufacturers of fire and safety equipment: Notifier, Ansul, Honeywell, Dual-Lite, Kidde, Keltron, Amerex.

    As you look for a fire and safety company rest assure that the life safety of your employees and business assets are in good hands. We take great pride in our ability to provide peace of mind and security to our customers.

    Call today for a quote on all of your fire and safety equipment needs.. Commercial Fire Protection|Design|Fire Protection|Industrial Fire Protection|Inspections|Maintenance|Prevention|Residential Fire Protection|Training

Additional information
  • Hours: Mon-Fri 8am-5pm ; Sat Closed ; Sun Closed
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