Good: the window presentation. Bad: Bob Cimafonte is not a professional! We are furious with him and how he handled our first meeting, after we signed papers. Unfortunately, we couldn't get credit and Bob wanted to "try" one last bank. He took the paper work and $1600 discover information IF he got the loan he would put it through. My husband called back the following day and asked Bob if he were approved. Bob "forgot to find out and told my husband he'd call right away, and get back to my husband shortly. The next day, my husband found out t. Improvements: the discover card was charged that first night and so he told Bob to forget it, we'd wait until tax time. Bob never called back and Bob had already put the discover information in the very night he left here-all the while knowing we weren't approved to finance the windows and the 3 day contract would expire. I called and very nicely explained if he wanted us to continue with the purchase of the windows ( we really liked the windows) in May-this was not leaving us with a positive feeling for his company .He. Other: still never ever returned the call. Discover was contacted and will not release funds. What kind of representative is this for a company that happened to have beautiful windows. If this is how they began the process I can only imagine how a problem would go over once they are in!!!!! I would never ever recommend FourSeasons of Holbrook for any one. My husband even called the main # and was told someone would get back to us on Tue. It’s now Wed. night and …nothing!
Sincerely,
Diane from Lindenhurst, NY.
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