First Management, Inc.

My fiance and I rented out an apartment in Manhattan with a friend. It was a four bed room apartment. When we went to look at them we were shown a model apartment and reassured that our apartment would have new carpet and fresh paint and would look quite similar to the one we had seen. So we went ahead and signed the papers. Our problems started IMMEDIATELY. I was not the one who went to see the apartment on the first walk through it was our roommate. That was my fault. When i arrived to move in though the ENTIRE apartment was covered in bugs. they were literally EVERYWHERE. My family and i were mortified. My fiance was away with military at the time so I was left to deal with it on my own. The carpet was about three years old and throughout the apartment there were cracks and holes. The property manager (a new girl) told me that since my room mate had signed off on the apartment that it was my responsibility to deal with the issues i'd relayed to her. So my Mom and I went out and bought plaster, got some paint from the maitence guy and touched the place up, we got a cleaner to come in and clean the apartment. it was dealt with. Not long after moving in (probably 3-4 weeks) our A.C. unit went out. It took management a week to get around to fixing it. Mind you this was in August that this occured. This was just the start of many things that we went back and forth on. The ceilling floors are so thin that everytime our upstairs neighbor moved it sent a thud through our apartment. The buildings are older, i understand, but in the winter the place was so poorly sealed that the cold air was seaping in through our light sockets and windows and doors. It cost us a fortune to keep the place decently heated. The laundry area was a joke. While the washers worked you had to pour in at least two- three dollars to dry a load. We often just waited until we were desperate for clothes and would either drive the three hours back to our parents or go to a reliable laundrymat in town. The inside doors didnt match the frame, which left areas where people could see in. These rooms included the bathrooms and bedrooms. the windows were off shape and incredibly hard to open. the quality of the apartment in no way shape or form matched the apartment we were originally shown. we were there for three summers (the last one we moved out during) and every summer our A.C. unit would repeatedly go out. sometimes multiple times and it always took the management a couple of days to fix it. Overall our experience with them was horrible. This list doesnt even BEGIN to cover what we went through with them. The managers were always changing too. We lived there for two years and had paid a large deposit. We did not get much back due to they had to replace the carpet due to pet odor. An odor that was there when we moved in (listed on our check in sheet) and worsened due to the fact our air conditioning was out again. We do have a cat and we probably did have a portion to do with the odor, not saying we did not. But they are charging us with 950 carpet replacement fee despite the fact that we had patched up walls, painted and improved other aspects to help us live in a better enviornment. Overall HATED this place and the people who ran it... they are only in it for the money, not to provide quality living places. especially for what we paid in rent. more

My family and I moved into Parkway Townhomes 2 years ago this month, we have never been late on rent or caused any problems and hold a very clean household! I would say we are the ideal tenants. About 6 months ago I came out of my house and my car had been towed out of the parking lot, cost me $200 to get it out, for being a tenant, they said I did not have permission to park here, (remind you we had been here a year and a half now). Today we get home and we owe $100 for having a hamster in our house we were sitting for a friend (1 day) so now we owe for that. And to top it off we have to leave earlier than what out lease stated and have to have a professional carpet cleaner for the entire place (not cheap). This has been a nightmare for our family. The managers laugh when we call to talk, they do not care about anyones financial complications. Please do yourself a favor and do not rent from these people, it was really a bad choice for us and know now to never make this choice again! And one last thing they have never sprayed for insects (ants & spider problems), checked fire alarms (you pay for any problem-plumbing-fire alrams-nothing out of their pcokets), but wait they did change our AC filters after 2 years....yuck! Pros: changed AC filter after 2 years of waiting :) Cons: YOU NAME IT!!!! more

I had heard from, well, everyone that First Management had the worst reputation in town. Despite the warning signs, I lived in an apartment that they owned and it will end up being the worst year of my life having to deal with these people. "Management" is a loose term, more like minimum service and maximum effort put into screwing over the tenant. These people are slumlords. They buy run down properties, don't fix them up, and then people end up even getting hurt just by living in them. Recently, someone fell through the floor in a building that was run by First Management, if that gives you any idea. Do yourself a favor and save a year-long hassle, because I guarantee, if you go with them, you won't stay with them... Pros: None. Cons: Worst service, reputation, in the Midwest. more

First Management is horrible..avoid their properties at all costs. They treat their tennants bad and try to nickel and dime them for everything. I can't say i've ever heard one positive comment about them during my six years in lawrence. Save yourself the trouble..you will be happy you did! more