I have taken my car here for years always had great service until now. I took my car in ti get an oil change, they showed me my air filter and recommended relpacing. I agreed. As everyone knows that had ever been here you can watch them work on your car. I witnessed the young lady that was working on my car struggling to get the air filter case closed she struggled for about 5 min when she finally asked for help from the manager (jacob) who I also witnessed struggling with it. When I opened up the shop door to ask them if every thing was ok, and asked if they were having trouble with them case the young lady said yes. At that moment the manager (jacob) said he got it. Looking at it it did look.attached but I wanted to make sure that nothing was damaged with all the giving that they were doing, they even used a screw driver. When I touched the clamp out fell off. When I asked the manager what he did he said it was already broken. If that was the case why did it take 2 people to struggle with it. He then said that the car is old and plastic ages. The car is 7 yrs old and the plastic is in great shape I told him. He then kept making excuses for it being broken instead if admitting that he broke it. I told him he was fake and should not be a mechanic. He wad raising his voice with and asked me what I wanted him to do. I told him I wanted him to fix it. He said that he would have to order the part but was going to charge me for it. I told him tjat wad unacceptable and that I was going to call my attorney. He stirmed off, I went back into the waiting area while the other employee clised up my car. During that wait a older gentleman walked by him and asked him what the problem was he was telling that I called him fake and he then called me a f@$&ing cu&t. I will never return to this establishment again. Not only did he lie, but he tried to hide it by making it look like it was on so it would fall off when I drove away. Luckliy I checked because that small metal piece could've fell off while driving and get stuck in my belts. I did call my attorney when I called to get them name of the manager he refused to give his last name. They are not a trust worthy pave stay away.
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