What a truly awful experience this salon was!! I and my hair have still not recovered. After moving away from a stylist I have had for years, I had to find one in my area.I decided to go to what I assumed was an ""upper level"" salon where I would gladly pay more. I did research online and made an appointment to go after work, approximately 2 weeks in advance. I chose a ""master stylist"" as they have their stylists priced differently based on their ability. When I got to the salon, they told me the girl who was supposed to cut my hair had to go somewhere...sorry! Finally they found someone in the salon who could squeeze me in, as the majority of the stylists just stood within earshot saying ""No, I'm not doing it!"". This ""stylist"" if you want to call her that, then proceeded to flat iron my hair for over an hour! Now most of us know that by the time someone is done with that, your hair will look fabulous!! Then she cut it, no shampoo, no water, no nothing. I brought in pictures of the cut I wanted. I'm sure none of them showed someone with two, totally different lenghts of hair, completely unblended. I look like someone put a bowl over my head and cut halfway through my hair and then left a long layer underneath!! Then when it was time to pay, I found out this girl was the most inexpensive stylist in the salon...for good reason! My hair is not naturally straight either, so unless I have my hair professionally straightened every morning for an hour, it looks ridiculous! I cannot wear it down anymore and I fear that I will have to cut it short to correct it. I work in a professional atmosphere and definately do not look that way with my hair in a pony tail! I contacted the salon and sent feedback to their website to let them know this and ask if someone could re-cut it as I did not want to pay another salon to fix their mess. I got no response. In my 38 years of life, THIS IS THE WORST HAIR CUT I HAVE EVER HAD..and by reading these reviews, I'm not the only one!\r
Pros: They have good coffee...that's it!! I could go to Starbucks for that!
Cons: Rude staff, unskilled stylists,no response to my complaint,3 hour bad haircut!!
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