I don't usually complain but...first they had to reschedule my appointment due to a medical emergency. I was ok with that, but then on the day of my appointment I was greeted with a surprise T break down. I called BUC right away to reschedule knowing I was going to be late. They instead encouraged me to come in saying I might have to wait a little bit. Well fool me for not asking their definition of ""a little bit."" It took an hour to get there and I waited in the waiting area for a good hour and when I asked at that point how much longer I was told, at least 20 minutes. Well that was it for me, life is short and I had enough of squealing babies and being part of a cattle round-up waiting to be prodded. I reluctantly rescheduled and walked out in tears. When I was calm enough on the way home I called back and canceled. How many people get treated to these long waits? ( I've seen at least one other reviewer who did) On edge with undiagnosed medical conditions and often with full bladders! The 2 gals behind the plexi glass where as warm as a pair of icecubes. Brrrrrrr, stay clear of this place!
Cons: Stunning indifference, brutally ugly building
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