Fierstien, Stephen B, Md - Beverly Hills Imaging

My doctor ordered an MRI for me and he gave me a list of imaging centers that I could choose from. I called a couple and decided to choose Beverly Hills Imaging because they were so nice and helpful on the phone. They answered all of my questions and offered to arrange my transportation if I needed it. I was impressed with the customer service before I got there and even more impressed once I arrived. They gave me a quality, cloth robe to wear and explained the exam to me so I was very comfortable with the exam and the technologist, Vinnie. When I left the office my doctor already had the results! I don't usually write reviews but they did an outstanding job and I am happy to refer them. more

They Validate! Who does that these days??? \r I was very impressed with the staff they are very thoughtful and kind. Lloyd is the tech there, he is so nice. I am very claustrophobic and he took time to make me feel as comfortable as possible, they even offered me Ativan to help relax me so I could get through my MRI with ease. They also provide transportation! It is a small out patient center so it feels very private and you will not be there waiting forever. What a great experience!\r more

I went in for a $1800 MRI....Doctor Fierstein wrote on the MRI that he didnt know what a certain part of the exam ment. I called and called to speak to him to find out what that ""unkown"" part was??? Otherwise why did i do the MRI in the first place? \r \r No reply, doctor was too busy to call me back. They send me a Bill for my unpaid insurance portion, when i called in again to talk to the doctor, their billing staff where extremely aggressive and hostel ""pay or will report it to your credit"".......uhhhhh.........Paid them off. \r \r They'll never, get a penny of my business again. Spent all that money on an exam that still has ""unknown"" results??!!........They just dont care. more

great office staff, great techs, the friendliest, nicest center i have been too. don't hesitate in going there! more

I went here for a MRI of the head but unfortunately the antiquated equipment and procedure was a horrible experience. Before the examination table is moved into the cylinder, you should be given a ball to hold, which you can press to trigger the alarm in case of an emergency. On the day I went it was out being serviced I found out after scan which is why I wasn't given it. During your MRI examination, the MR system operator should be able to speak to you, hear you, and observe you at all times. Again on the day I had my exam this was not working properly either as I tried to contact the operator by shouting to him numerous times and wiggling my feet to get his attention. It was not until I actually crawled out of the scanner after the exam was over that the attendant came into the room to find out what was wrong. I was scheduled for two tests that day but after my experience with the first scan there was no way I was going back in there in this office. Check out your options before booking your appointment here. Pros: friendly staff Cons: equipment not working properly and antiquated more

This radiology center is really top of the line. Great staff, friendly and polite and professional. They walked me through everything. Thank you for the superb and compassionate care I felt in your office. more

The care I received at this office was excellent. The technologists were most helpful and did a great job! They made me and my sister feel very comfortable. The front office was great too! Pros: Techs were helpful. Great front office. Relaxing environment. Cons: Everyting was great. more