Feldman's Farm & Home

Several weeks ago I found a Feldman's ad that offered a tune-up for my Stihl chain saw for $65. My saw had been sitting on the shelf for a few years so I took it to the local Feldman's Blue Springs store and told them **specifically** that I wanted the **$65 tune-up** service. They wrote up the ticket and charged me a $37.50 up-front fee (should have spotted that red flag). Weeks later they called and said they inspected it and it will be $125 on top of the $37.50 I already paid. When I reminded the person that I only wanted the $65 tune-up, he disavowed any knowledge of such an offer. I picked up my saw and will never set foot in the place again. A more classic version of "bait and switch" you will never find. This is like taking your car into the dealership for an advertised $125 tuneup only to have them call later and say "We've analyzed your engine and you need rings and rod bearings, that'll be $2500." Now I'm out $37.50 and my saw still needs a tune-up. I am thoroughly disgusted with this place. more

Good: Nothing. Bad: Service Sold me a chainsaw chain that was the wrong one for the saw. Sent a email week later still no response. Not the first time this has happened. Worked on my saw withing a week it was doing the same thing. Another place fixed it no problems since. Ordered a part waited over two weeks for it, nothing called and they said could no longer order it. Knew this from the start but couldnt let me know this even after leaving my phone number. Improvements: Get people who know what they are doing. Problem is it is no longer a farm store it is a city store dealing with little lawns.. Other: The store has cost me over 100.00 dollars in the past year with people not knowing what they are doing. The only reason I went last time was an emergency. I will not go to this store again and will let people know on the internet. Week later and nothing from your manager. Its all about the money to your store not the people. more

This is a business that sells a lot of outdoor products and farm products. However, they also carry some really nice clothes! I have gotten great deals here on Columbia and Carhart clothing and have been very impressed with their sale prices. They also have baby chicks in the spring time, so my kids love to have me take them here just to look! more