My boyfriend and I, with two of my good friends were a recent customer at your Frank Fat's Bistro & Dim Sum Bar in Roseville, CA. We had the most upsetting and disgusting experience with one of the server and manager that night, Tuesday, October 21st, 2008, 6pm. Pacific time. After dinning and paying for our meals, the server named Chris that night, had asked if we wanted the cash change back, we replied ""No thank you, you can keep the change."" Than all of a sudden this server yelled and pointed his finger at us and said ""That's it for tips, don't you ever come back here, I'll remember your faces!"" We all were shocked and very pist that this worker had the gust to say that kind of stuff to paying customers. We had never seen a server who acted as the way he did in a restaurant like this. We told him that we are leaving, and that we are going to complain to his manager about his attitude and service. As we headed to the front desk, we asked for the Manager working that night, and just to note that this manager, did not mention his name, not even once to us. We told him that the server named Chris, had given us an outrageously rude and unnecessary attitude. We asked the manager that we just wanted an apology from this server for yelling to us that we are not welcome. The tip was out of generosity. The manager did not make any sense or any better and he didn't give us our request we asked him to do. Instead the manager told us that ""this was not the first time that this server had done this, the servers living depends on tips"". And here I am thinking, is this manager promoting this kind of attitude and service at this Frank Fat Restaurant, and this server did nothing above and beyond to deserve a great tip, plus instead of asking for a higher tip, he threw us a bad attitude and said for us all, to never come back. And so we left because we feel that the manager there was the wrong source to go, when complaining about their service.
Cons: Server services was very rude, bad attitude and disrespecting.
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