The service technician was courteous, prompt, quick, knowledgeable, and clean. Five star service all the way. However, their call center where I first called to schedule the service call did not completely disclose their fees. I was told that I would pay a $139.00 service call fee and an additional $99.00/hour fee if a return visit was required. (Parts were under warranty). Instead, I had to pay the $139.00 PLUS the $99.00 for the first call. Fortunately, the repair took less than an hour, but I still feel a little burned by the additional $99.00 charge that I don't feel was adequately disclosed.
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