Family Leisure Nashville

Pleasant from the time we walked in the door. The service has been unbelievable! I wish now, that I had insisted on a 30' pool instead of the 27'. WE LOVE OUR POOL! more

Called for help to repair pool and the service and quality was excellent. Scott, Rob and the guys went our of thier way to make sure we were repaired, up an ready to swim! Even now when we go in for chemicals, service is great and they remember us. So glad I called them!! more

My wife and I recently purchased an above ground pool. We shopped at a couple of different places in Nashville. We ended up buying from Watson's Family Leisure. We are very satisfied! I usually don't care for salepeople (no offense) but, the guy who helped us did a great job. He showed us all of the differences between the pools, answered all of our questions, and didn't try to pressure us. The guys that did our installation showed up on time and did a good job. I could not believe how fast they had this pool built! The only problem was when we filled it up there was a small leak at one of the fittings. They had a guy from service at the house to fix it that night! (we couldn't believe it!) I am an idiot when it comes to chemicals for this thing, so, I went to the pool class they have on Saturday and they walked me through everything I needed to do. Every time I have called I have gotten a polite, knowlegable person. It is nice to see that service after the sale can still be found! I usually don't make a point to write reviews, good or bad. But, the poeple at Family Leisure made quite an impression on both myself and my wife. I would highly reccommend them to anyone looking for a swimming pool! more

I knew Watson's had furniture, but also knew it was, what I thought, "Over-Priced." After speaking with Will, he explained to me the real value of buying from Watsons. The quality far exceeds what is out there at "box stores." more

I am so proud to tell people I used to work there because it is such a great atmosphere with caring people. Keep up the good work and keep growing! more

Thank you Family Leisure for a great experience! more

Always very helpful, knowageable, and the prices are competative more

We recently purchased an Oval above ground pool from the Nashville location of Family Leisure. From entering the store to leaving with a new purchased pool - I was very welcomed and pleased with the customer service. John P. greeted us and assisted us in everyway possible with our purchase. He has been beside us through the entire purchase. The installation crew Michael, Jerry & _____ were excellent! They worked with our 2 small children assisting in every aspect. They were polite, respectful, and such hard workers! I have been so pleased and will refer all of my friends & family to Family Leisure - Nashville. I look forward to working with them for years to come. Thanks for starting our Summer off great! more

I have been to the other pool places and they treat you like cattle. When I come there (which is a lot) I watch how they treat people and I have never seen anyone being anything but nice. In today's society you only get complaints so I wanted to write this to tell you something good. more

I enjoy coming into the store and getting assisted by Gloria. She's very helpful and knowledgeable with pool tips and suggestions. I enjoy seeing her pleasant, smiling face every time I come in.? more

They did an excellent job! We are so pleased with our whole experience with Family Leisure and will highly reccommend you to our family and friends!? more

Very friendly atmosphere and everything is easy to find in store. Employees are always willing to help as soon as you walk in the door! more

You always carry the items I am looking for. more

Great experience ! Everyone was so nice, and sales person was very knowledgeable and really listened to my needs. My wife and I purchased a Spa and Theater Seats. Great price and selection. Has small issue on Spa after delivery, service people came out the same day I called and took care of. With all the concerns oover the economy, and places going out of business, it's nice to know they will be there down the road if needed. Would strongly recommend to everyone. more

We bought a pool after checking at another place,based on friends recomendations. We had a minor prblem which they took care of. Everything was done as they told us it would be. We figured we saved about 500. dollars over the other place and the people were all helpful. I would highly recomend(and do) to our friends. Plus the pool school helped a lot. Sandi S more

I have been looking on line at hot tubs for over a year, and just got more and more confused. I shopped several places and was either told how bad all the others were or was nearly ignored when I told the salesman I was not buying that day, that I was shopping. My last stop was at Family Leisure, thank heavens. I was treated with respect given all the info I needed, without putting down the competition. It didn't take long for me to realize that Family Leisure had the best price, service, and salespeople. Thank ou for making my decision easy. more

I have been looking on line at hot tubs for over a year, and just got more and more confused. I shopped several places and was either told how bad all the others were or was nearly ignored when I told the salesman I was not buying that day, that I was shopping. My last stop was at Family Leisure, thank heavens. I was treated with respect given all the info I needed, without putting down the competition. It didn't take long for me to realize that Family Leisure had the best price, service, and salespeople. Thank ou for making my decision easy. more

My partner and I had a home built about 4 years ago and were looking to make multiple purchases to complete the back yard patio/deck, entertainment room, as well as a game room. The thought of spending our weekends shopping was exhausting enough to think about, but intimidating as well because neither of us know much about the type of products we were needing to purchase, and research online is not always on the "up and up" as you would think. Going with the "one stop shop" concept we chose to shop Watson's ( now Family Leisure )as well as Pool/Spa Depot. We ended up buying everything we needed at Watson's. We worked with Jason, and to be honest we were not the easiest customers because we were looking to spend a great deal of money, and we kept going back and forth. But Jason was extremely patient, and even more informative about the things we were purchasing. We were barely paid attention to at the other location, even though we made several attempts to get assistance. Most of our purchases did not require more than delivery and set-up, but we did have an issue with our pool table going out of level about 3 months after install. We called and were told that due to the house being newly built, that settling can occur, but they were out to make an adjustment that same week, charging only a $35 service fee. About 4 months ago, we were going to get into our hot tub, and the water was ice cold. I'm just hear to tell you I was PISSED! It was too late to call, but trust me I was on the phone the next day and spoke with the service department...guy's name was Tiger (who can forget that name). To make a long enough story short, they were out to fix it the same day, and since the tub was still under warranty, the heater was replaced, at no charge, with the exception of the service fee. It doesn't take a rocket scientist to realize a company (who cares what name they call themselves?) that size, that have been in business for this long...come on folks, they have to be doing something right. more

We are enjoying the chairs and cushions. After making several calls to other providers - I believe your pricing is the best available. more

Brian, Shame on me for just getting back to you to let you know how unbelievable the patio furniture is. It arrived 5pm the Wednesday before Thanksgiving and we had everything put together before our guests arrived Thanksgiving Day. Thanks again for everything and it was such a pleasure to do business with you and your company! KIM more