Family Air Conditioning Inc

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4450 Industrial S
Simi Valley, CA 93063

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(805) 581-6055
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Reviews
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Best

Having heard a variety of horror stories in regard to contractor performance in general, we were surprised and delighted upon experiencing exposure to Family Air. Their managemen...

Worst

All reviews seem positive

Very satisfactorty. 5/18/2012

Family Air Conditioning and Heating installed our heating and A/C unit and it turned out great. They were very hardworking and very polite and courteous. more

Certainly give them a chance. They do a fantastic job. 4/17/2012

Family Air Conditioning and Heating was very customer oriented. They listened to my needs, worked within the parameters I gave them, and any concerns I had they addressed. They were very clean and treated your house like their house. They put down cloths and plastic, vacuumed at the end, and cleaned everything up. In the end, the job was completed and has been functioning well since. more

Outstanding products, staff and service. 4/13/2012

Highly recommended to us by family members and neighbors. Proposal recommendations, estimate, staff, installation and follow up superb for our heating system replacement. more

Unbelievably smooth process beginning to end. 4/13/2012

Family Air responded to my request for an estimate to replace our current furnace very quickly. They came out and assessed our current situation, educated us on issues we hadn't even considered, and then created a clear and comprehensive proposal for us to work with. They also sent us literature and resources for us to use in making our decision as well as the phoen numbers and names of some of our neighbors who had used them in the past. We made three different requests to alter the proposal based on our shifting perceptions of what we wanted. All proposal chagnes were done right away. When we finally decided, Family Air was at the house in a day or so installing our new unit. Their servicemen were very friendly, respectful, and knowledgeable. They walked us through the permit process and made sure we were completely up to code and compliant with all safety standards. Tehy seem to take this very seriously, as they should. After finishing their work, the Owner came out and inspected the job and asked us about any concerns or issues. Only after all that was done did they ask for payment. I paid exactly what the proposal listed, Not a penny more, even though they had some technical complications with the set up of my house. No excuses, they just did what they said they would do. Over all, this was a very impressive performance. more

YEA job done right 4/8/2012

Well What can I say Jerry gave me a quote and that was the cost and said they would be here at 8 and gone by 3 and that they were right on time and what a job my garage use to be cold in the summer and warm in the winter with the original systme now it is the way it should be thanx again for the great job. Go any whaere else you will not be pleased like at FAMILY and my thermastat went out that day after they left and Jerry came by on his way home and replaced it and no charge..nuff said more

Very good service and price. Professional. Top notch. 4/5/2012

Quick and efficient service. Pleasant to work with and reasonably priced. more

Personable, Professional 4/4/2012

Family Air Conditioning and Heating is just excellent. Their staff is very personable and professional for starters. We had them move our heater for us and we were very satisfied with the pricing and their timeliness. I would definitely recommend them. more

Excellent Service and Price. 3/29/2012

I had a great experience with Family Air. My central AC broke down after 25 years of service, and I needed to replace the entire system. Jerry Sr. was fantastic to work with throughout the process. He was thorough, honest, and courteous. His team was fast and efficient. Jerry was also huge help in navigating the permit process with State and Local inspectors. You wouldn't expect that with this level of service, you would also get a great price. But I did, and I would highly recommend Family Air to anyone. more

Fast, courteous, professional! 3/12/2012

I am extremely happy with Family Air's service! Workers were punctual, friendly and provided flawless and clean work. RESPONSE FROM Family Air Conditioning and Heating: Thank you so much for the great review. I really appreciate it. Jerry more

Ecelllent 3/9/2012

Showed up on time everyday until the job was complete. Cleanded up everyday prior to leaving the job site. Performed as promised on every aspect of the job. Highly recommend them. more

Honest, thorough and knowledgeable in Air Conditioning and Heatingthe fi 3/6/2012

I have used Family Air Conditioning and Heating since 1994. Their service is excellent and honest. I have made many referrals to my family and friends and they all feel the same. more


Positively Delightful, Professional, Clean, and Prompt EVERY DAY, EVERY VISIT. 2/7/2012

Originally got Family Airs name from a friend, we called them out and they were the most professional and honest, hired them, use there 2 times a year service they offer and recommend them to anyone who needs anything at all to do with heating or air conditioning.. All companies should be as professional, clean, prompt and just delightful to have around . more

Refreshing professionalism in a world full of mediocrity 1/31/2012

Family Air is a very professional company that exhibits a thorough business acumen. I would recommend them without reservation. more

Simply the best.... 1/20/2012

Working with Jerry at Family Air was such a great experience; I had to make a comment on this website. Jerry and his company performed an excellent job for C&K Construction. They were on time, efficient, clean and went above and beyond to meet the specifications of our contract. They also solved unexpected problems that arose during the project, without hesitation. Everyone that I have referred to the Family Air only have great things to say about their experience. I will only use and/or recommend Family Air for all of my future projects. Family Air is simply the best... more

Family Air is excellent HVAC contractor 1/18/2012

Family Air installed a new system HVAC for one of our clients residential home in the valley and did a great job. These guys are professional and very skilled. If you want the job done right (the 1st time) and at a affordable cost this the company to hire. Thanks Family Air for the wonderful job! more

Great Service 1/16/2012

Family Air installed my heating and AC system over 10 years ago. They did an outstanding job and the system has performed perfectly ever since. I have used them over the years for maintenance and cleaning. They are extremely professional and a top-notch company. more



Excellent service. 1/10/2012

Family Air has a personal touch, their service and installation is exception. Would recommend them highly. more
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