Fairhaven Hardware

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23 Popes Island
New Bedford, MA 02740

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(508) 997-3307
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Best

I think they ordering all they parts at once to get a better deal, I bring in my equipment to be service all the time, I am very satiisfied:) Pros: they fix everything Con...

Worst

I've shopped at many hardware stores all over the country and bought everything from a single bolt to $500 power tools. Unlike this store, these other locally owned, neighborhood...

Deplorable Service 11/5/2011

I've shopped at many hardware stores all over the country and bought everything from a single bolt to $500 power tools. Unlike this store, these other locally owned, neighborhood businesses have been friendly to me, not only because they are decent human beings, but because they know I may drop hundreds in their store next time. That's good business. It's obvious that this store does not practice this simple concept. They turned my last hardware errand into a miserable experience. Nobody was available to help me find my item, and when I went to check out, the clerk was too busy checking her cellphone to even acknowledge my existence. Then, after another clerk processed my item, I was told that the total was less than the $5 minimum for a credit card! Since I was cashless, this store totally wasted my time. My only recommendation is to GO SOMEWHERE ELSE!!!!!!!! more
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Worst service in the world 9/10/2010

Unbelievably bad. Their cashiers treat you like you are a nuisance. Service department (mower repair) is fine, but the people who take your money are absolutely unbelievable. Older woman (probably has ties to Dracula) is a real piece of work. Highly recommend you shop anywhere else where they actually treat you like a customer, not a pain in the ass that should be grateful they waited on you. New England at its absolute WORST. more
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I like their service/rental department 11/14/2009

I think they ordering all they parts at once to get a better deal, I bring in my equipment to be service all the time, I am very satiisfied:) Pros: they fix everything Cons: parts may take time to get more
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Great support from the Service Department 12/29/2008

I do not write many reviews, but the service department was great. I have a brand new chain saw I bought somewhere else. I was not able to use it for amost a year. When I did, it was defective. Brought it to Fairhaven TV HW Service Department and they took care of it! The sales folks are also helpful. I look forward to doing more business with them. Pros: Service Department, brands carried, Cons: Store is only so big so they cannot stock everything more
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customer service is terrible.. parts dept is the worst I have ever dealt with.. they rip you off.. 8/10/2008

service department treated me like i was putting them out by asking them to fix my lawn mower Pros: location Cons: everything about this place esp.the workers more
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Owner Message

  • We are your locally owned hardware store providing you with the expert advice and products you need for a great shopping experience.

    * Electrical & Lighting Supplies
    * Plumbing Tools & Repair Parts
    * Hand & Power Tools
    * Lawn & Garden Tools and Décor
    * Paint Shop

Additional information
  • Hours: Mon. - Sat. 7:30am - 5pm;Sun. CLOSED
  • Payments: Master Card, Discover, Visa, American Express
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