FROSTED Custom Cakes and Specialty Treats

I would not recommend this bakery if you want a specialty cake! I had a cake made for my sons first birthday. I ordered a cake with an igloo on top, which I was told was going to be filled with rice crispy treat and covered in fondant. I picked the cake up, the igloo looked adorable! The cake was perfect! I went home and sat it on the dining room table for the evening. In the morning as we are leaving for my son’s first birthday party I notice that the igloo had collapsed! They had only made it of fondant (there was nothing inside to support it, no rice crispy like I had been told)! I was in tears! I didn’t have time to get anything else, so that was the cake that had to sit at the table. Everyone was asking what happened! I called the bakery when it opened on Monday, and told them what happened. They didn’t apologize, nor offer any type of compensation. They turned it around and said that I must have not stored the cake properly and once the cake leaves the bakery whatever happens is my responsibility. I was really frustrated because I paid $105 for the cake, $20 for the igloo alone, and all I asked was for $20 back. I told them the igloo was not made of rice crispy, and if it was, it maybe wouldn’t have collapsed, but they didn’t seem to care. In the end, they gave me $10 back but that was after several calls. My mom finally had to go up there, and the owner (who was there) wouldn’t even talk to her. I wish I had just saved my money and made the cake myself. more

I ordered a sculpted cake for a baby shower, since that is what the mom-to-be had her heart set on and picked it up as agreed the day of. The cake was just what we had asked for, but it looked like the fondant was coming off. We asked the representative if she could fix it; she did the best she could, and it still looked presentable so we took the cake to the party. We live about 15 minutes away, and the cake began falling apart (which interestingly enough I saw that is was strawberry cake, when I specifically ordered strawberry filling). It was collapsing on itself. I called Frosted Bakery (even though they were closed) to tell them what was happening and the unfriendly young lady paused, put me on hold for a lengthy period of time, then told me to bring it in. When we arrived (after closing hours) the young man at the door refused to open the door, even though I was holding the cake. I asked him to please open that they are expecting me, and he just shook his head. I finally had to yell and say please just open, and he did slowly with an attitude. I placed the cake on the counter, but by then it had fallen apart. A woman who appears to be a baker there was very apologetic, and said it clearly didnt have enough support. She called the owner-Nuance- to see about a refund and in the meantime offered us strawberry cupcakes (which turned out to be strawberry banana-Surprise! the mom-to-be hates banana) since the cake we ordered was strawberry. Nuance (owner) finally returned the call and approved a full refund. It really was a shame. The cake design was great; too bad it was not made properly, and dealing with the staff (aside from the sincere baker) is a hassle not worth anyone's time. more

I ordered a sculpted cake for a baby shower, since that is what the mom-to-be had her heart set on and picked it up as agreed the day of. The cake was just what we had asked for, but it looked like the fondant was coming off. We asked the representative if she could fix it; she did the best she could, and it still looked presentable so we took the cake to the party. We live about 15 minutes away, and the cake began falling apart (which interestingly enough I saw that is was strawberry cake, when I specifically ordered strawberry filling). It was collapsing on itself. I called Frosted Bakery (even though they were closed) to tell them what was happening and the unfriendly young lady paused, put me on hold for a lengthy period of time, then told me to bring it in. When we arrived (after closing hours) the young man at the door refused to open the door, even though I was holding the cake. I asked him to please open that they are expecting me, and he just shook his head. I finally had to yell and say please just open, and he did slowly with an attitude. I placed the cake on the counter, but by then it had fallen apart. A woman who appears to be a baker there was very apologetic, and said it clearly didnt have enough support. She called the owner-Nuance- to see about a refund and in the meantime offered us strawberry cupcakes (which turned out to be strawberry banana-Surprise! the mom-to-be hates banana) since the cake we ordered was strawberry. Nuance (owner) finally returned the call and approved a full refund. It really was a shame. The cake design was great; too bad it was not made properly, and dealing with the staff (aside from the sincere baker) is a hassle not worth anyone's time. more

We ordered my son's birthday cake from Frosted Bakery and they did an incredible job. I ordered it over the phone and they shared their vision of the cake with me. It was a superhero cake and they put the age of my son in a spotlight like Batman. We ordered a chocolate cake with chocolate pudding. It was very moist and everyone commented on how great it was. I would highly recommend Frosted Bakery more

We ordered my son's birthday cake from Frosted Bakery and they did an incredible job. I ordered it over the phone and they shared their vision of the cake with me. It was a superhero cake and they put the age of my son in a spotlight like Batman. We ordered a chocolate cake with chocolate pudding. It was very moist and everyone commented on how great it was. I would highly recommend Frosted Bakery more

I've had Italian Cream Cake from A LOT of places, but the Italian Cream Cake at the Yellow Rose Bakery is THE BEST I have EVER had! It's moist and flavorful, and the cream cheeze frosting with nuts is perfect! I've had the Italian Cream Cake from Yellow Rose a few times and it has been consistently good. They also make very good cheese cakes. You can order just about any flavor you can think of! I've ordered from them many times and have never had a problem with my order, and the staff is very helpful and friendly and will help you with ideas for your party or other event. I definitely recommend The Yellow Rose Bakery. more

I've had Italian Cream Cake from A LOT of places, but the Italian Cream Cake at the Yellow Rose Bakery is THE BEST I have EVER had! It's moist and flavorful, and the cream cheeze frosting with nuts is perfect! I've had the Italian Cream Cake from Yellow Rose a few times and it has been consistently good. They also make very good cheese cakes. You can order just about any flavor you can think of! I've ordered from them many times and have never had a problem with my order, and the staff is very helpful and friendly and will help you with ideas for your party or other event. I definitely recommend The Yellow Rose Bakery. more