Earl Gooch is a 17 plus year trainee plumber. I would check to see if your warranty is any good, if you had him install your water heater. The business must be licensed and the person installing must have a different license to install plumbing and be a certificed licensed plumber. Check with www.lni.wa.gov and see that Earl Gooch is a trainee plumber and must be supervised to install, if not you may have some problems with your warranty.
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