Express Home Services

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4110 W Washington St Ste 100
Phoenix, AZ 85009

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(800) 700-9126
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Express Home Services - Phoenix, AZ
Reviews
( 46 )
( 10 )
( 0 )
( 0 )
( 5 )

Best

Being as a contractor myself, I have over 10 years of experience installing the different products provide by Express Flooring on my construction projects. I like Express Flooring...

Worst

They are NOT happy home people. Very poor customer service and not apologetic when they make a mistake.... install your own flooring it will be a better experience, cheaper too!!!...

Express Home Services 4/26/2011

Express Home Services did a superb job of installing our Brazilian Hickory flooring. Robert was on time for appointments, gave us a detailed quote, and gave us a reasonable price. Their installer, Alvin, is quite an artist, and on top of working quickly and neatly, had a real artistic sense as to how to vary the planks of wood. Our floor turned out great and I would not hesitate to recommend this high quality company to others! more

Competitive in price 4/25/2011

The workers at Express Home Services were so helpful!! ! They had every kind of Hardwood I was considering and more information than anyone else to help me make my decision. I trusted Jason and his crew would do a great installation and they did not let me down! They really helped the end of my remodel to be as painless as possible and were also competitive in price!! more

Competitive in price 4/25/2011

The workers at Express Home Services were so helpful!! ! They had every kind of Hardwood I was considering and more information than anyone else to help me make my decision. I trusted Jason and his crew would do a great installation and they did not let me down! They really helped the end of my remodel to be as painless as possible and were also competitive in price!! more

Great experienced 4/24/2011

I had a great experience with Express Flooring. I hired them in late April 2010. I wanted Pergo floors installed in my kitchen on a budget and in a short period of time. Andy E and I discussed every little detail possible and worked within my budget. I settled on a specific color and Mike and David came by themselves to ensure that I liked the sample before they ordered everything. Jason and David arrived on time, installed and cleaned up everything all in one day. I've had several people come over recently (why I needed it done so quickly!) and everyone commented on how nice the floor turned out. I'm completely satisfied and would definitely use Express Home Services again. more

Great experienced 4/24/2011

I had a great experience with Express Flooring. I hired them in late April 2010. I wanted Pergo floors installed in my kitchen on a budget and in a short period of time. Andy E and I discussed every little detail possible and worked within my budget. I settled on a specific color and Mike and David came by themselves to ensure that I liked the sample before they ordered everything. Jason and David arrived on time, installed and cleaned up everything all in one day. I've had several people come over recently (why I needed it done so quickly!) and everyone commented on how nice the floor turned out. I'm completely satisfied and would definitely use Express Home Services again. more

Beware 4/19/2011

Be AWARE. You will find MORE REVIEWS on this company UNDER RR EXPRESS JANITORIAL. LOOK at the dates for the good reviews..There was 15 five star reviews done on the same day 6/25/09. Maybe everyone decided to review on the same day...I only see this with restaurants... NEVER with a service where the product is delivered and finished in varying dates and times. Generally people wait till the job is complete..strange..everyone that is happy picked the same day to review..like its coordinated..HMMM? Also look at the dates for this name now. All five star rating done relatively back to back.. I know this company has been around longer so why the great reviews suddenly in one week? Once again think about the delivery and installation..its not done right away for everyone. So suddenly everyone reviews in the same week. Need to up their star rating HMMM?? I'm sure they'll learn their lessons and start spacing out reviewing themselves.. I am sure there is a few Legit reviews. But beware of this. Now my complaint is that they were unwilling to work with me unless my husband was with me.. Doesnt matter that the guy they talked to told them I make the final decision and have the funds. They didnt care. Oh and by the way, I'm not married. So no, I dont need to ask the hubby. And the guy they talked to? Someone who did highly recommend them. From how pissed he was I am sure he will not be doing that anymore. more

Beware 4/19/2011

Be AWARE. You will find MORE REVIEWS on this company UNDER RR EXPRESS JANITORIAL. LOOK at the dates for the good reviews..There was 15 five star reviews done on the same day 6/25/09. Maybe everyone decided to review on the same day...I only see this with restaurants... NEVER with a service where the product is delivered and finished in varying dates and times. Generally people wait till the job is complete..strange..everyone that is happy picked the same day to review..like its coordinated..HMMM? more

My Experience with this company 4/18/2011

I had Express Flooring lay laminate flooring in my home this past week. I could not be happier with the job they did. There was a problem with the product I had purchased. Rick D took the time to explain issue and reselect the appropriate product. I was much happier knowing that I was putting a better floor in my home. I was very impressed with their work efforts. You would have thought they were laying the floor in their own home. Rick D, Dan, & Mike were great guys, they were clean and polite the whole time they were in my home. I plan to use them again when I put laminate flooring in our bedrooms. I give 5 Stars!! more

My Experience with this company 4/18/2011

I had Express Flooring lay laminate flooring in my home this past week. I could not be happier with the job they did. There was a problem with the product I had purchased. Rick D took the time to explain issue and reselect the appropriate product. I was much happier knowing that I was putting a better floor in my home. I was very impressed with their work efforts. You would have thought they were laying the floor in their own home. Rick D, Dan, & Mike were great guys, they were clean and polite the whole time they were in my home. I plan to use them again when I put laminate flooring in our bedrooms. I give 5 Stars!! more

Best selection 4/16/2011

Due to some water damage, we had a complete kitchen overhaul and contacted Express Home Services to help us with floor tile. The staff were very responsive and called back very quickly. I communicated mostly with Jason who was extremely helpful with both picking out products that I LOVE and with questions about installation and timing. He spent time with me to make sure that even the grout color I picked looked best with the floor tile! I couldn't be happier with how it all now looks. I couldn't imagine using anyone else - Express Home Services gives the best service and has the best selection!! Don't waste your time going to any other flooring store - go to Express Home Services and get it all done beautifully. more

Best selection 4/16/2011

Due to some water damage, we had a complete kitchen overhaul and contacted Express Home Services to help us with floor tile. The staff were very responsive and called back very quickly. I communicated mostly with Jason who was extremely helpful with both picking out products that I LOVE and with questions about installation and timing. He spent time with me to make sure that even the grout color I picked looked best with the floor tile! I couldn't be happier with how it all now looks. I couldn't imagine using anyone else - Express Home Services gives the best service and has the best selection!! Don't waste your time going to any other flooring store - go to Express Home Services and get it all done beautifully. more

Great services 4/16/2011

We saw all the positive reviews on (site name) about Express Home Services, so we decided to hire them. My husband and I decided to call Express Home Services for an estimate for new carpet & hardwood flooring. Jason’s team came over, took measurements, and gave us a written estimate on time. They also offered us a payment plan which includes several financing options to fit any budget. more

Great services 4/16/2011

We saw all the positive reviews on (site name) about Express Home Services, so we decided to hire them. My husband and I decided to call Express Home Services for an estimate for new carpet & hardwood flooring. Jason?s team came over, took measurements, and gave us a written estimate on time. They also offered us a payment plan which includes several financing options to fit any budget. more

Best Home Services Provider 4/15/2011

I am writing this letter to commend the actions of design consultant Andy Edinson and your installers. I have been in touch with Mr. Edinson on a weekly basis during the past month, as my home?s renovations have progressed. Throughout all of our interactions (in which Mr. Edinson visited my home twice, as the initial scope of the work changed), he has been an upmost professional and demonstrated a high knowledge base. Mr. Edinson has always returned my messages and satisfied my concerns. more

Best Home Services Provider 4/15/2011

I am writing this letter to commend the actions of design consultant Andy Edinson and your installers. I have been in touch with Mr. Edinson on a weekly basis during the past month, as my home’s renovations have progressed. Throughout all of our interactions (in which Mr. Edinson visited my home twice, as the initial scope of the work changed), he has been an upmost professional and demonstrated a high knowledge base. Mr. Edinson has always returned my messages and satisfied my concerns. Furthermore, the pair of installers seemed pleasant and hardworking. They labored effortlessly to complete the job on time and took care when moving my home’s contents. Both installers understood the scope of the job and went about their work in a professionally and purposeful manner. Both Mr. Edinson and the two installers (I did not get their names) are to be commended for their dedication to customer satisfaction. In a time when many personal touches get left behind, it is comforting to know these men not only get the job done, but do so in a way that other individuals often choose to neglect. It is due to their actions that we will recommend your company to others and call upon you if we have future flooring needs. Sincerely, Rob M San Tan Valley, AZ more

Fantastic finishing 4/15/2011

express home services is the BEST! our new tile floors look amazing! Here are the reasons for the 5 stars: Extremely reasonably-priced, Best Price - Great price with no hidden costs . Best Staff – Jason and his staff were always professional, showed up on time, and finished within the time line. Jason is so easy to work with and is always just a phone call away, he and his crew were the consummate professionals, and they clearly know how to do floors. more

Fantastic finishing 4/15/2011

express home services is the BEST! our new tile floors look amazing! Here are the reasons for the 5 stars: Extremely reasonably-priced, Best Price - Great price with no hidden costs . Best Staff ? Jason and his staff were always professional, showed up on time, and finished within the time line. Jason is so easy to work with and is always just a phone call away, he and his crew were the consummate professionals, and they clearly know how to do floors. more

Thank you for the good work! 4/14/2011

Express Home Services are self-motivated, wants to achieve results. They builds relationships and gains the trust of others. - Mr. J more

Thank you for the good work! 4/14/2011

Express Home Services are self-motivated, wants to achieve results. They builds relationships and gains the trust of others. - Mr. J more

my first time buying carpet 4/14/2011

Hello, My name is Maureen Kind. I bought carpet for the first time at Express Flooring. My father helped me with the purchase since was a carpet layer years ago. I have nothing to compare my experience to besides that it was fast and in my budget. My sales person John L was curteous, not pushy and very accomodating. It took us a couple hours to find the perfect product for my budget and needs....but we did it! My dad has assured me that the quality is excellent too! Thanks Express....you have my blessing. Kindly, Maureen Kind more
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Additional information
  • Hours: Mon 8:00 AM to 6:00 PMTue 8:00 AM to 6:00 PMWed 8:00 AM to 6:00 PMThu 8:00 AM to 6:00 PMFri 8:00 AM to 6:00 PMSat 8:00 AM to 6:00 PMSun 8:00 AM to 6:00 PM
  • Neighborhoods: Estrella
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