Wouldn't recommend. I bought a Livingsocial voucher for their services on May 29th and made an appointment for June 20th. The cleaners showed up on time but unprepared and did not have the ladders long enough to clean my windows. I was promised that their supervisor would contact me within a few days to reschedule. No one did. When I called the company on June 25th, I was assured that someone will contact me within 48 hrs to reschedule. No one did for over 3 (THREE) weeks. When I called on July 18th, I was once again promised to be contacted ""by the end of the day."" Needless to say, I wasn't. I finally decided I'd had enough and tried requesting a refund from the Livingsocial. I was told that this was ""outside of their refund policy"" and I couldn't get one. Although, they offered me to gift the voucher to somebody else. Some friend I would be.. In summary, the Excel Window Cleaning cannot keep up with the volume of orders and the Livingsocial makes it the customers' problem.
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