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European Import Specialists

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1952 Airport Industrial Park Dr SE
Marietta, GA 30060

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(770) 612-6552
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European Import Specialists - Marietta, GA
European Import Specialists - Marietta, GA
European Import Specialists - Marietta, GA
European Import Specialists - Marietta, GA
European Import Specialists - Marietta, GA
European Import Specialists - Marietta, GA
European Import Specialists - Marietta, GA
European Import Specialists - Marietta, GA
Reviews
( 47 )
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( 3 )

Best

I went to European Imports twice already where I did not get charged for the services because it was so minor. I even got a quick lesson on where to put coolant! Definitely won't ...

Worst

Wow, what a great concept. After many years of getting overcharged for repair from dealers with bad attitude I found EIS. Trained, knowledgeable technicians who serviced my car ...

Best service, half the price 2/13/2010

After taking my 330I to the dealer a few times I quickly realized that if I were to continue that I would be purchasing my car twice. I scoured through a bunch of business cards I have and remembered EIS which I first used six years ago to purchase parts for my VW Passat. Spoke with Kellie and told her what I needed based on what I was told by the dealer, took my car and I got an honest assessment. Everything for customer service to mechanical service performed by the staff of EIS is subpar to none. Without reservation, I highly recommend EIS and totally and completely trust them with all my car needs. Pros: Outstanding service more
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Excellent Service 12/21/2009

I recently hired EIS for a clutch replacement on my 2000 Porsche 996. This is a tricky job for any mechanic, but Kellie's technician handled it without a problem. She also subcontracted some weathersealing work from her network of reputable vendors and handled it all in house. I was very please with the work, and the price was right. I will return without question. Pros: Reasonable Rates more
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Great Service at reasonable price 11/19/2009

I took my BMW 325 in for it 60k service. Kelli had given me a quote for the service. When i came back to pick up my car, Kelli told me that there were a couple items that did not need to be done and thus my total bill was less than expected. Great surprise. Kelli is very personable and the service was completed when they told me it would be. Pros: Provided service on time and for less than quote more
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The Best Mechanic Ever! 11/6/2009

I was referred to EIS by a friend. My expectation was very low even though I heard rave reviews. I was shocked at the ambiance and level of customer service. I have a BMW and was paying $80 for an oil change. Kelly did the same service for half of this price. More than assessed my car, gave me a list of repairs, and took my car next door to get an estimate for body work. ALL at no extra charge. Because you can relax while you wait on your car (coffee, TV, massage chair) I didn't want to leave. The time flew by while I waited as I was so relaxed. I highly recommend her! She is my mechanic. She's proven trust worthy and that's what I need being a single female. Pros: Quality, Trustworthy, Reasonable Price Cons: NONE--Really. more
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Very professional 6/18/2009

I just bought a 2004 325Ci BMW. This is my and my husbands baby so we are going the extra mile to make sure if receives THE best treatment. Dealerships are too expensive so we were looking for a private mechanic that knows what they are doing. I have only been there once but liked what I herd and my experience. #1 They got me in as soon as the next appointment was available. Kelly was their early and let me in before they even opened. #2 The wait was not long. As soon at 8:00 came around, the mechanic checked in and settled then took my car back right away to start the inspection. #3 He showed me what he thought was wrong with my car instead of just telling me with the car behind closed doors. #4 Everyone was super friendly and knew what they were talking about. I will definitely go their again. I know if I go there my car will be taken care of and I will be getting my moneys worth! Pros: Knowledgeable more
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TLC for 325i 6/16/2009

I bought a '93 BMW 325i and I was looking for a shop that would give it some TLC. EIS fixed the most urgent items first, like replacing the worn-out fan belts and pulleys, and replacing the fan clutch to prevent overheating. Along the way, they also fixed a lot of little things free-of-charge: the broken door panel, broken sensors and indicator lights, etc. When the car had to be towed because the coolant reservoir cracked and all the coolant leaked out, they offered to pay for the towing fee even if it was not their fault (the plastic reservoir was really old). Now, that's business with a heart. I am so happy that I found a reliable BMW service center I can trust. Pros: No-pressure service. Business with a heart. more
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Awesome Shop! 6/11/2009

EIS replaced my clutch and performed major service on my Porsche 911 for about 33% of what the dealer quoted me. They did an amazing job and my car nor performs better than when I bought it. Also, the owner has a fantastic personality and made the experience enjoyable and memorable. I will absolutely take my car back in the future and I highly recommend this shop to anyone looking to service their car. Pros: Great auto service at an unbeatable price Cons: Nothing, service was perfect more
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Great BMW repair shop with the best customer service! 5/12/2009

I have been to other BMW repair shops, but after one visit here I am hooked. European imports is owned and operated by a woman who really knows her stuff. They are very professional and the prices are quite reasonable. In fact their prices are lower than other shops I have been to and they do better work. I would recommend this place to anyone. Pros: Knowledgeable owner and mechanics more
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BEST MERCEDES SERVICE IN ATL 4/16/2009

The owner, Kellie, is the absolute BEST. As a woman looking for automotive service, I am always skeptical about trying new places but my apprehension in this case was completely unnecessary. Kelly and Karen (pardon the spelling if it's incorrect) made me feel welcome from the moment I walked in their door. Kellie took the time to explain everything they were going to do to my Mercedes as well as everything that needed to be done. She even went so far as to actually show me what needed to be done (as if I really knew what I was looking at), but she went above and beyond and for that I will keep going back and telling everyone who has a Mercedes/BMW in need of repair to go see her. DO YOURSELF A TREMENDOUS FAVOR AND CHECK THEM OUT. You won't be disappointed. I wasn't (and they are FAST--I was in and out of there in less than 1 hour). Pros: Personal attention, thorough, professional, courteous more
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Awesome Service! 4/15/2009

I was very impressed with the service and professionalism of European Import Specialist. Kellie (owner) was punctual and explained the entire service process to me. At first, I was kind of skeptical about stepping out to get service from a place besides my dealership but Kellie assured me that I would be satisfied as well as warranted my service! I would highly recommend my family, friends, and local Atlanta to use European Import Specialist. They are willing to do what it takes to get the job done at a affordable price! Pros: Friendly, Knowledgeable, and Efficient Service! more
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Great Service at a fair rate 4/14/2009

I needed a 60k service on my 2005 Porsche Cayenne S and received quotes from both dealerships and EIS. EIS was half the cost and gave me more knowledge of what needed to be done then the dealership. They were thorough with the quote and included things that were additional elsewhere. The appointment was easy to set and the rental car was nice. They had it done quickly and professionally. Pros: Best Service Place for European cars hands down more
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Best Service ever 4/12/2009

From the very first conversation I had with European Import Specialist I knew I had selected the right company. I am the owner of a 97 Porsche Boxster, I needed some work done on the rear driver side, if you have every owned a Porsche you know maintenance could be a nightmare. The Specialist at ESI made my experience nothing short of magnificent. The quality of work and professional behavior they displayed was completely by far amazing. They went the extra mile to assisting me with finding the best pricing possible to fix my car. They really took great care of me; in comparison with the dealers I will say hands down if you are looking for the same great quality at a fraction of the cost and really be taken care of like the king or queen that you are the visit European Imports Specialist. They are indeed the best choice for all your Porsche models. Just remember tell them that Tristan sent you. -Tristan- Pros: Extremely Professional more
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Fast & Great Customer Service 3/14/2009

After checking around I found EIS and took my 540 in for service (much more affordable than the dealer). The location of the shop is central and closer to us from the NW suburbs. Kellie makes you feel very comfortable as if you knew her for years! Pros: Experienced Staff Cons: What are the drawbacks? more
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Honest and well trained mechanics, great customer service 3/6/2009

I had been taking my car to another shop until a friend recommended EIS. I have found they ONLY repair what is needed, and the quality of the work is as good as a BMW dealer. I have also found they make every effort to work around my schedule to get the work done. You can trust these folks. Pros: honesty, quality, cusomer service Cons: can be tricky to find more
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Great customer service! 1/27/2009

I took my car to a Mercedes Dealership and had an outrageous estimate, wanting a second opinion I then found Kellie and she was so great to me and at a much cheaper price! I am new to the area and she really made me feel welcome and helped me with directions to the shop. I will definitely continue to get my car serviced here! more
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Very Good Mechanic 1/27/2009

EIS has always been very professional and helpful when i bring my BMW in for service. They are very friendly and reasonably priced and i would recommend them to all of my friends and those with a Porsche, BMW or Mini. Top Notch Service. more
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Focused On Customer Service 1/23/2009

Get ready for an enjoyable trip to the mechanic! I know how it sounds, but these guys know their cars and they know how to work on cars. This is something you want in your repair shop. I'm a car guy and I'm always hearing from my Euro car owners that they don't know where to go any more. All I have to do it point to EIS. Their focus is on their customers and keeping them informed. Just what you need in a repair shop. EIS has great service, reliable work, and reasonable prices. more
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Great customer service 10/18/2008

Customer service is priority one at this shop! I took my Mercedes in for repairs last week. I was given an estimate for the repairs, which turned out to be much cheaper than the dealer. The work was professionally done and they kept me up to date on my car's status. I highly recommed their service. Pros: Great service, reasonable pricing Cons: Location is a little hard to find. more
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Customer focused all the way. 8/31/2008

I called European Import Specialists after they had closed (unbeknownst to me). I didn?t bother leaving a message but 5 minutes later Kellie called me back to see how she could help me. Heck, the last garage I used wouldn?t return my calls when the brakes from the brake job they just performed started squealing. European?s focus on customer service was what sold me. Their truthfulness in laying out all of the options and separating what work was needed immediately and what could wait until later convinced me that they had my best interests at heart. Kellie seemed honestly sensitive to how much work I could fit in my budget. My first visit to them will not be my last; unlike the other joker I dealt with who may have initially got my money, but ultimately lost me as a customer. more
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amazing customer service 6/4/2008

My husband and I have been patrons of european imports for about 10 years, and we have never once wanted anyone else to look after our car's. When we are thinking of buying a new car we consult with them. If there is a problem no matter how minor they always check everything on the car to make sure we are safe. I could not say enough about this business. They treat you fair and are like family. We have three BMW's and they all drive like they just left the lot, two of them are over 10 years old. Pros: will make sure you get picked up and your car towed if needed more
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Atlanta's Best European Import Specialists!

Owner Message

  • Welcome to European Import Specialists. We are an independent repair facility specializing in repair, service and performance for Audi, BMW, Mercedes-Benz, Porsche, Volkswagon and Mini Cooper. This includes but not limited to:
    Complete Vehicle Maintenance,
    Advanced Diagnostics,
    Oil Changes,
    Major and Minor Engine and Drive System,
    Performance Chips,
    Air Conditioning Service and Conversion,
    Headlamp Restoration/Cleaning,
    Suspension Packages,
    My name is Kellie Cox and I am the owner of European Import Specialists. I have been running this business for over 15 years. I employ two factory trained mechanics with over 45 years of combined experienced. Our technicians posses the skills, knowledge and experience to keep you and your automobile on the road.

Additional information
  • Hours: Mon-Fri: 8a-5p
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