I have a 2/2 rental property. Arranged for a tenant move out cleaning. Quoted 2 hour minimum at $45 per hour. Negotiated down to a flat rate of $70. Day of cleaning I received a call: How will you be paying. Told the woman by check. ""we don't take checks"" was the response. Wasn't about to leave my cc number with this stranger over the phone and said I would pay in cash. At the property (one hour drive for me), I asked how long the two cleaners who showed up would take to clean. Response was disheartening: ""depends on what you want. Do you want closets vacuumed, dusted?"" Inference was more money for a ""better"" cleaning. Told them I wanted a full cleaning for the agreed upon $70 bucks. Told it would take an hour and a half. Left this property to go to another rental of mine in the area got a call 5 minutes later from a woman who said ""i had to give her my cc number or return immediately and pay cash or she was sending her crew home."" I kid you not. How do these people stay in business. My concern about the quality after being ""held up"" in the unit necessitated a response that I would inconveniently return, pay half and half upon completion. Rude Polish woman said that it was not ""policy"" and she was sending her crew home. Returned to the vacant unit left open!!! Don't use these people, don't know if they are bonded or insured as this info. wasn't offered.
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