Estep Tire & Auto Center

My family and I were traveling back from NC on vacation and our the wheel bearing on our SUV broke. Being from Ohio and not knowing the area we at the mercy of our GPS and IPHONE apps. Calling garage after garage nobody could get us in. Finally the last garage we called recomended Estep Tire & Auto because their mechanic was on vacation. I called and spoke with a very nice lady who said she could get us in after lunch - which worked out perfectly because we were about a half hour away. Upon entering the store we were taken back with the hospitality and friendly service the store extended to us. From the owner to the manager to the mechanic and receptionist they extended the friendliest service I could have ever hoped for - Although this was an emergency service call they had us back on the road with 2 hours which was REMARKABLE! I cant extend enough thanks to those folks because they truely went above and beyond of what we expected. My family and I would definitely recomend Estep Tire more

took my vehicle there to have oil change, tires rotated and another problem checked out. the store was busy and i didnt have alot of time to wait. when it came my turn, i was treated with much respect and my vehicle was fixed and i was not over charged. tom estep is a very helpful person and i appreciate his kindness. will return again. more

I got tires and an inspection sticker here a few years ago. The tires was a good deal but to get the car to pass inspection we had to replace wiper blades and pay over $30 for them.. We knew we was getting a bad deal on them but wanted to get the inspection sticker a.s.a.p. A month later my brakes went out and I almost hit an old lady that pulled out at my green light. So i will never go there again. more

I have been doing business with Estep for years now . I buy all my tires there . They are the best tires you can get around at a cheap price. But they are a quality tire not a CHEAP knockoff tire. Tom Estep Is Always helpful and will take care of all of your needs. This is a Family run business and has been in Bluefield for As long as I can remember. I would Highly Recommend this business. I also have let work on my car as well I ran into a ditch and they even fixed my tire for free. Great Customer service and Deals that can't be beat. more