I had a massage then the facial. After the massage I was told to drink water. Right before I stepped into the facial room I used the restroom. During the facial I felt I had to go again, very badly. At another spa, I was told if I have to use the restroom, to use it, instead of holding it in and not relaxing. Apparently, this is not the policy at Escape Day Spa. When I told her I had to use the restroom, she sighed and said, ""uh...sorry but I have another client after you...can you just hold it?"" I waited a few more minutes and while she was putting on the mask, I said, ""How long do I keep the mask on?"" She said, ""about five minutes"" I said,""okay, while the mask is setting can I please use the restroom."" She agreed to this. I was back in less than 3 minutes. I felt very uncomfortable being told to ""hold it in"" because she had another appointment. Escape Day Spa has a problem with scheduling if, a 3 minute toilet break will throw off their whole schedule. I felt like just another number at Super Cuts.
Pros: massage therapist was nice
Cons: unprofessional
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