Er1 Veterinary

I have used met vet for years and have nothing but nice things to say. They saved my dogs life! The ladies at the desk were wonderful and the doctor was amazing! So where you will see comments from people that could not afford to pay for their sick pets, no vet in pittsburgh does billing!! Quite frankly if you cant afford to care for a pet then you should not have one! If you do you may have to look into care form the humane society because they have funding where vets do not. Before you bash a place you should get your facts straight. My dog jake is here today because of met vet and I could not be any happier! Pros: caring staff and great vets more

This company is only out for the money. They do not wat to see or care for your pet if you do not have the money to pay up front.. My dog was was very ill and they did not want to see her because I asked if I could pay the bill in payments. They told me to go to another vet and they would fax her records. Cons: No nice words for this hospital more

Let me start by explaining that my dog was treated very well by the vet technician and the vet herself while at the office. The Vet requested that further tests be done to help with her diagnosis. This is where the service took a turn for the worse. After not hearing anything from the vet for a couple of days I began calling the office to get our results. My first call was at 11 a.m., my second call was at 6:30 p.m. and my final call was at 10 p.m. The first time I called the receptionist said the results were in and the doctor would call me after her ""emergency surgery"". The second call the receptionist first said the results were not in, I had to tell her I was already told the results were there. She then responded with ""Oh yeah, they're here. The doctor is in an emergency surgery...she'll call you shortly."" The final time I called the receptionist seemed very irritated and said ""the doctor is in emergency surgery, she only calls with test results after 11 p.m.!"" The doctor did call me after 11 p.m. and said ""the receptionists never made note on the file of any calls."" I was very thankful for the help of the doctors, but good luck getting through the receptionists if you need anything. Pros: Great Vet and Vet Tech. Friendly, helpful, compassionate Cons: Front office staff lacked willingness to help. more

We began taking our dog Lady to Met Vet west back in 2006. She had an emergency and even though we had never been to the office before they told us to come right in. They treated Lady and us as though she had been a patient there since she was a puppy. They got her back to health and we continuued to take her there for everything she needed. We had the opportunity to deal with several of the doctors and staff memebers in our visits and everyone was kind, gentle and caring. Unfortunately we had to take Lady there one last time when she became so ill that we had to make one of the hardest decisions ever. We called ahead and they had a special room already for us and told us all what to expect. Then they gave us some time to be with her before the procedure. During the procedure the doctor spoke to Lady softly and was very compassionate to her and to the rest of us. Once Lady was gone, they again gave us some time and then took her and wrapped her and placed her in a box for us to take home. We declined the option of cremation. We wanted Lady in the yard where she loved to play and lay in the sun. Pros: wondrful staff, resonably priced and efficient more