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Ensemble Salon Et Spa

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21120 S Salamo Rd (at at Cascade Summit Shopping Center)
West Linn, OR 97068

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(503) 657-2599
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Main categories:

Beauty Salons

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Personal Care

Reviews
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( 4 )
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Best

I am a regular client to ensamble salon et spa. I love it so much it always gets the job done, weather I am getting a message or getting my eye brows waxed or my hair done. I just...

Worst

Unfortunately - I cannot simply delete my original review as I would like to.\r \r At first I was very pleased with the haircut and color I was receiving. Then after going to ...

Editorial review from Citysearch 9/12/2013

The most dreadful 'hair' experience I have ever received. Unfriendly atmosphere and you get the feeling they almost resent you. The stylist put color on my hair and then walked away to deal with another client who wished to buy shampoo.conditioner etc on a large scale. The stylist was much more interested in this client as she presumably gets commission and on the previous appointments spent a long time describing to me the special offers and 2for1 prices etc of these products After half an hour my head became irritated and painful. Mentioned this to another stylist who said not ready. End result..half my hair fell out and the rest looked like fake doll hair....had to go another stylist for a rescue job but 8weeks later my hair is in appauling condition Received no apology although received money back The name of the stylist was Haley\r l more

Editorial review from Citysearch 8/23/2012

Hi I'm Mollie and I have been a stylist at Ensemble Salon for the past 2 years. Noticing that the last reviews on citysearch for the salon were from 2009 I thought I would give a little update. As of next month (September) we will have had new ownership for a year!! Yay for Erin and Darren!! Working for old ownership and new I would personally have to say this changed the whole atmosphere of the salon in a good way. We are trying our best to update the salon while making it a better place for clientele all at the same time. Erin (new owner) is a stylist that works right next to us girls and makes sure everything runs as smooth as possible. Rebecca is our framesi color educator that has been with the Ensemble family for over 5 years now. Sarra, myself, Haley, Mandi, and Paige have all been at the salon less than 3 years but are all trained equally and have amazing skills! Together we offer all hair needs (color, cut, extensions, styling) natural nail services (pedicure, manicure, and shellac) and skincare (facials, waxing) and even massage! Oh and we can rock a mean wedding party as well!!! :) I LOVE my clients and I LOVE the people I work with. Ensemble is an awesome salon! :) more

Not consistent... too bad 11/4/2009

Unfortunately - I cannot simply delete my original review as I would like to.\r \r At first I was very pleased with the haircut and color I was receiving. Then after going to the same person for some time the quality of the work was inconsistent. The foils were not tight to the head... leaving those ""zebra stripes"" when the hair was pulled back.\r \r Unfortunately, the last time I went to the salon - the prices went up and the quality continued to go down. I had zebra stripes with less money in my pocket.\r \r I would not recommend Ensemble for color. Pros: Location, price, appt availability Cons: not a pyschologist's office more

Unpleasant 9/15/2009

I went in from shopping to ask about waxing and was never greeted with a smile. It took about 5 minutes for someone to acknowledge me, and it smelled like cigarettes because of the smoking stylists outside. I just walked out. It wasn't worth it. Pros: in a shopping center Cons: snobby, smoking, uncomfortable more

Maria and Erica are great! 9/22/2008

I recently had my hair colored by Erica and cut by Maria. This is my 2nd time with Maria and first with Erica. My daughter also has her hair cut and colored by Maria. They both are very nice to chat with, make you feel welcome, listen to what you want done, and do great work! Cons: They seem to have some turn over of Stylists and the Receptionist appeared a bit snooty. more

sleekest salon I have ever been to ! 7/13/2008

I am a regular client to ensamble salon et spa. I love it so much it always gets the job done, weather I am getting a message or getting my eye brows waxed or my hair done. I just love the atmosphere of the salon. its great. I have refered many of my friends. One of my favorit things about the salon is that the stylets can create an updated hair cut or a current look. What is also great is that it is in the middle of a shopping center, so it is very centerly located. I highly reccomend it! Pros: There are very talented stylists. Cons: Hard to get an appointment. more

great service, excellent colorist 6/28/2008

I decided to give Ensemble a try after hearing about it from a friend. I have been wanting to have highlights done because my hair is graying and I want to start blending it in gracefully a tiny bit at a time...a very tiny bit. Maria, my stylist, did an awesome job. Right on time, very professional, asking me lots of questions about how I wanted it to look, explaining every step of the process as she was doing it, checking carefully during timing and even adding a glaze to enhance the color and shine (not to mention just how good it felt having my scalp massaged). I LOVE my hair color, it's rich and the highlights look great!\r \r Since I don't have experience with the other stylists at the salon, I can't speak to their talents, but Maria seems to have that Portland edge. also, so if you're looking for something a little more urban out in suburban West Linn, look no further. Pros: great colorist, ample parking, nice roomy salon more

Mixed Results-uncomfortable atmosphere 6/1/2008

Since I live just down the road from this salon here in West Linn, \r I've been here several times for various services. \r Since they are so close to where I live I really wanted them to be a good salon home for me, \r as I get several services regularly and that would have been great for me.\r First I want to say that Kathy has given me several really excellent haircuts and is very personable.\r Maria is also very professional and a skilled hair stylist. In fact, I'm not sure why she wants to work there.\r But there is a general environment of closed-ness and tension at the salon that I find unwelcoming and uncomfortable.\r I also received a pedicure there that I wouldn't bother to go back for again.\r I had my brows waxed there once, and the gal used a stencil (!) and gave me brows that looked like big commas stamped on my forehead. It took some time for them to grow back out to the ""natural enhanced"" look I prefer. I had told her I wanted them to look ""neat but natural""\r Several times I have walked in to book an appointment after shopping at the Safeway market,\r and been met with a gathering, apparently of stylists, at the front desk. \r Instead of discreetly moving away so that i can speak to the receptionist, they all stand there staring at me unsmiling, as though I were interrupting their conversation, in a very unfriendly manner. \r Like ""how dare I walk into their salon without an appointment"" . \r There is one short-haired older woman in particular, I don't know if she is a stylist or the owner,\r who never smiles at me when I am there. Even if I smile and greet her,\r she just stares at me. It's eerie. I feel scrutinized. \r Their receptionists are frankly snotty and unprofessional, not at all friendly or down to earth,\r creating an atmosphere of discomfort. They watch you like a hawk if you dare to approach their product displays. I guess some people just don't know how to be friendly. Pros: two good hair stylists-Kathy& Maria Cons: clique-ish stylists, unprofessional staff, uncomfortable salon environment, pressure to give out their business cards more

Really Cool Salon - great color, pedi and Facial 12/6/2007

What a fun time! I just moved to West Linn and never thought I'd find a sophisticated salon like I was used to in Chicago right in my neighborhood. They have different levels of stylist and the girl that had openings when I called wasn't the highest level but she was terrific. I've had soooo many comments on my color. A new look and a new house WOW. I wish we'd done it a long time ago. \r \r The salon is really cool, all the staff were fun and obviously having a good time together. I went back a week later and had a pedicure and facial which were both heavenly. \r \r I'm a regular from now on. Pros: Best Cut and Color I've had in years Cons: Stylist are usually booked, call a few days ahead more

boring suburban spa with downtown prices 8/11/2006

I went there twice, once for a pedicure, once for a haircut. both times I heard (so-called) ""Christian"" conversations from either the service provider or the customers. I find this suffocating. You don't want to tell the other customers to ""just shut up"". I felt patronized, and a weird thing that can happen in the 'burbs, people being ""nice"" without meaning it. The pedicure is something I will never bother with again, I bought my own high quality kit. The haircut reflected a lack of communication (a problem with too much ""niceness""). I would stay away mainly for the pretentious atmosphere of being near lots of new wealth combined with the ignorance of never reading anything serious. Note to staff: try to be more hip and aware. Pros: nearby if you live in West Linn, plenty of parking! handy to pet food store Cons: just not happening and overpriced more
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Editorial
  • One-of-two modern facilities located in Cascade Summit Town Square, offering customized face mapping facials, waxing, massages, manicures and hair care.

  • 12/5/2005 Provided by Citysearch
Additional information
  • Hours: Tues to Friday 9:00am - 8:00pm Saturday 8:00 - 6:00pm
  • Payments: Master Card, Visa
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