Emeritus at Woodstock

The Oaks Assisted Living has given exceptional care to my mother for the past year. Carestaff was very intune to my mothers needs and called me with anything out of the normal to inform. Thier staff and management team all knew what was going on at any given time; it felt good to know that everyone was involved in my mother's care. Since, we have had to move my mother due to care needs; I will never forget that The Oaks was instrumental in improving my mothers quality of life before she had to move on and get extended care. I would highly recommend The Oaks Assisted Living to anyone looking for a homelike environment to which they can entrust their loved one to. Pros: A homelike environment, a teamlike approach to care Cons: Building is older more

Putting our mother in an Assisted Living Facility was a very emotional and difficult process. We will be forever grateful to many of the staff at the Oaks who treated our mother with kindness and concern. Unfortunately, we cannot say the same about the director and owner of The Oaks. They were very kind and welcoming before we moved our mother into the Oaks but became confrontational, autocratic and inflexible after she was a resident. Our mother has now been in a different facility for a little over 3 months and the director and staff of her current facility have been wonderful. I would advise anyone looking for an Assisted Living Facility for a family member to avoid The Oaks. Their management team, in our experience, showed a glaring lack of compassion and concern for residents and their families going through this difficult transition. Pros: Caregivers Cons: Management/Owner more