Nice embroidery work. However, fee for mechandise was 50% higher than quoted, and more than competitor which merchant stated he could beat. No advanced notice of fee increase. Also, merchant charged fee for 'set-up' of non-custom emblem, which he will be able to use again and should have been his cost of doing business. Finally, charged for set-up and ended up delivering block text, therefore, why the set-up fee? BTW, above reviewer shares owner's last name. ;-)
Pros: Good work
Cons: Poor billing/communication
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