top 10

Ellisville Firestone

Claim
marker

16384 Truman Rd
Ballwin, MO 63011

marker
(636) 405-2622
Incorrect info? Correct your listing
Photos
Ellisville Firestone - Ballwin, MO
Ellisville Firestone - Ballwin, MO
Ellisville Firestone - Ballwin, MO
Ellisville Firestone - Ballwin, MO
Ellisville Firestone - Ballwin, MO
Ellisville Firestone - Ballwin, MO
Ellisville Firestone - Ballwin, MO
Ellisville Firestone - Ballwin, MO
Ellisville Firestone - Ballwin, MO
Ellisville Firestone - Ballwin, MO
Ellisville Firestone - Ballwin, MO
Ellisville Firestone - Ballwin, MO
Ellisville Firestone - Ballwin, MO
Ellisville Firestone - Ballwin, MO
Ellisville Firestone - Ballwin, MO
Ellisville Firestone - Ballwin, MO
Ellisville Firestone - Ballwin, MO
Ellisville Firestone - Ballwin, MO
Reviews
( 101 )
( 5 )
( 1 )
( 0 )
( 6 )

Best

Ellisville Firestone provides great and prompt service. Service with a smile!

Worst

We have been going to firestone for years and always had pretty good to great service. This last visit was terrible. I had then rotate my tires and when I left the shop it felt ...

My service experience. 8/24/2013

I have been bringing my car here for a long time because I feel you guys are always fair and don't try to talk me into something that I don't need. I feel when you tell me something needs to be done you are being honest with me and being a widow I appreciate that. Thanks for the great service. more


Personal and honest service 8/19/2013

We trust Ralph and Joe, and all the crew at Ellisville Firestone. They have taken great care of us for several years, and we trust them without question. more

good service 8/16/2013

good experience more

great customer service 8/13/2013

Quality work done when promised. Ralph and Joe do a good job of cummunicating with customers. more

Joe Plum 8/12/2013

I have been doing business here for several years and feel that I get good service for the money. I feel they are honest and do not try to do more than is needed when any of my cars are brought in for service. more

Friendly and Honest! 8/10/2013

I trust this place 100%!! I have had them do diagnostic work and they can truthfully tell me the problem- even if that means finding no problems and not charging me. Always friendly and fast!! more

What is in a name? 3/14/2012

What is in a name?.in the case of Ellisville nothing?I went here thinking I had the good name and ethos of Firestone behind the work. Turns out some guy owns it and Firestone could do nothing?.All I got was a lot of winning from the owner Shabby?.I got stuck for 400 plus dollars. more

At all costs, avoid these dbags 2/14/2012

Went into this store today after my belt snapped on my Bmw, yes its BMW, but its an easy fix. They wanted 200+ to fix it. I had them remove my car from the rack and called for a tow..while I was waiting for a tow I decided to kill time by removing the broken and twisted belt from the pulleys hoping I could get to the point where I could throw a belt on it at autozone. The shop manager comes out and asks me how it was coming as if he were genuinely concerned with my well being. I told him that it was coming, just waiting on a tow. He tells me that he is running a business and that I cannot ""work"" on my car and i would have to leave.. i would have to drive my disabled vehicle on the edge of blowing a head gasket off his lot with my 2 year old in the back seat. Luckily I'm smart enough to figure this out, which is also the reason I didn't give this CROOK 200 bucks to put a belt on a vehicle with spring loaded tensioners. I had to drive my car an additional 2 miles to an autozone to wait for my tow while shutting the car down to keep from over heating along the way. Avoid these guys. I listened to this guy try to sell 4 other people on crap and jacking up the proce for a tire. CROOKS! buy local, avoid the chains at Ll costs. TIM the little man that made me and my daughter leave the lot in a disabled vehicle, did I mention it was 30 degrees today? Dobbs down the street is crap too. 30 bucks to look at a belt. Wow. more

Great people, Good work 1/23/2012

I've tried a number of different dealers and shops (e.g. Dobbs) in the area and the Firestone guys are by far the best. Some of the dealers were just as nice, but the prices were, well, dealer prices. They couldn't compare. more

Incompetent, misleading and dangerous 11/8/2011

Incompetent, misleading and dangerous Firestone Ellisville misrepresentation the damage and incorrectly installed an unneeded part, which could have led to serious damage and even loss of life. First, this is not a Firestone Company Store more

I'd questions them being the best shop in town 12/21/2010

MOFitz comments sounds like an inside comment to me. I've used these guys a bunch, they're ok, nothing special though. I've talked to some independent mechanics and they tell me they're overpriced. i've taken my car to Ellisville Firestone and have felt overcharged, also they didn't fix one problem they swore up and down they did. Keep in mind these guys are on commission, the more they fix, the more they get paid. I have to tell them up front don't sell me anything other than the issue I'm bringing the car in no matter what, but they still try to upsell me. they'll even use words to induce fear- like ""your breaks won't last another month"" or ""your tire is about to fall off"". Caveat Emptor!!! more

Incompetent 10/17/2010

I had noticed that my car seemed out of alignment but never really looked at the tires themselves. Two weeks ago they rotated, balanced and aligned my tires for routine maintenance. more

THE best shop in town 4/28/2009

I have had problems with my older car a couple of times in the past 3 years. Initially, I bounced from shop to shop as issues arose. On one occassion, I visited the Dobbs right next door and quite honestly, questioned their diagnosis and estimate, so I pulled on over to Firestone. Pros: Good Work, Fair Prices, Great People more
< Previous 1 2 3 4 5 6 Next >
Summer SALE!!!:
15% OFF all yearly plans
Use year15 at checkout. Expires 1/1/2021

Quality Automotive Parts, Service and Repairs.

Owner Message
  • We are an authorized independent service center featuring ACDelco parts. We offer a full line of over 99,000 automotive parts and supplies as well as vehicle maintenance, service & repair. For more information about our line of services and a complete parts catalog please visit our website or feel free to call or come by our location anytime during business hours. ACDelco.

Additional information
  • Hours: Mon-Fri 7:30am-7pm ; Sat 7:30am-5pm ; Sun Closed
  • Payments: Master Card, Visa
badge