Elizabeth Arden Red Door Spa

good service, relaxing atmosphere; but their services are more than twice the cost of those found at sole-proprietor establishments w/the similar offerings. i remain very impressed by their extensive list of both spa and med spa services, professionalism, and client accommodations. however, one need not pay for a name brand in order to receive quality, adequately priced, spa treatments. as such, i wont return to Red Door. more

The services were overpriced and the expereince was subpar. From incorrect booking, moldy showers in the ladies locker room and a therapist that was less than customer service friendly and a session that was no where near it's advertised 80 minutes, have to say that we feel ripped off. We booked a hot stone couples massage, instead they booked it as a deep tissue. My mistake for not verifying the email. But when going for the massage the thereapist was nasty about it. The other therapist was polite, but no one from customer service came to speak with us. We were given limited options and ones that were unclear. Instead of wasting more time we went ahead with the scheduled deep tissue only to hear the kids screaming in the pool area throughout the massage. The therapists were good when it came down to the massage but not great. Have had much better massages and can't say I would recommend it unless the prices were at least 30%-40% lower than what they are. The therapists were good at their work more

Every person that works at the Red Door Spa in Groton, CT were very polite, pleasant, professionals out their jobs. My Husband and I were very relaxed by the time we left and we only received mani & peti. Worth every penny. more

I have been going to the Red Door for 8 years and always to Lisa. She makes my hair Fabulous! I would never go anywhere else. Being greeted at the front desk and checkout is always professional and polite. I've had many mani's and pedi's as well and they are the best. having gone to other places for nail service doesn't even come close. It's relaxing and comfortable and the polish always lasts a very long time. I love the Red door. Worth every penny. more

I was in on May 12 with my mother and sister in-law to celebrate Mothers Day with Mani/Pedi's. We all enjoyed ourselves and are planning our next visit. Thank you Red Door! more

I loved every minute of it!! I love that you can go in for a service and stay for the entire day using the facilities (indoor heated pool, jacuzzi, steam room, gym, ect) and NOT pay an extra cost. I would recommend this spa to everyone!! more

I was there on May 10th, for a massage & Signature manicure. Regina gave me one of the best massages I've ever had, and made sure it wasn't too hard or too soft. I was so sorry when it ended. If I lieved nearby(I'm from New York), she'd see me a lot more often! Then Kristen gave me a Signature manicure, that even more than I'd expected it to be. The relaxation rooms were lovely, and the whole experience just what a Spa experience should be. I wholly recommend this spa to anyone. And being part of the Marriott I was staying at just made it more perfect. more

I've heard so many wonderful things about this spa and I do love spas, but did not enjoy my pedicure I received. I was expecting a day spa experience but got treated second rate... perhaps b/c I was only getting the pedicure and not a list of services. I enjoyed my pedicure and the service of my nail technician but did not enjoy myself enough to go back and pay those prices and not get the full spa experience. more

I came here for my first year anniversary and my treatments were good. They were average and nothing over the top. more

I have had 3 great experiences at the Red Door. I was made to feel like royalty on my first visit. The staff was extremely courteous and friendly. Larry gave me a manicure and pedicure. He was witty and helpful with my problem nails. my second visit was a facial. My skin glowed and felt fabulous. Next visit Jennifer gave me a manicure which lasted longer than any I had ever had. i smudged three nails while trying to pay for the service and was immedialtely whisked back to her for a redo of the 3 smudged nails. She was gracious and stayed past her scheduled time to make me happy. more

You're really paying for the name here. The services aren't any better than what you'd find at another spa but the prices are significantly higher. They do provide you with amenities such as beverages, snacks, robes, and use of the suana but that doesn't justifiy the cost. It's nice to go to on a special occasion but I wouldn't recommend it as your regular spa. Pros: ambience Cons: cost more