Elite Communications

This company has changed ownership and equipment as of July 2011. Things have dramatically improved. more

I own several companies in the Tampa Bay area and have used Elite Communications for all of them. You always hear the bad, the ugly, Well i think it is time you hear the good. James the owner called me today to let me know i had a delivery at my back door. Nobody was at the office today and he took the extra effort to text me, then picked up the phone and called me to let me know that i had a delivery at my Office.I think in this economy and with the way people just pass the buck he definitely could of just took the message. But he made the extra effort to make sure i knew and that means alot to me as a small business owner. I tip my hat to your company and if you need your company to run 100% smoother and more efficiently, Call them today. more

We have used Elite Communications for about 2 years and we finally got a better service. Elite's equipment is out of date and needs to be upgraded. They would constantly change our recorded greeting without notice and then claim that it was a ""back up"" greeting. When asked why we needed a ""back up"" greeting the owner James could not give a straight answer. You create a protocol for how you want to be paged and they page things out inappropriately on a regular basis or not at all! When I have confronted the owner about this issue, he always has an excuse about how it is Verizon's fault and not his. His employees are rude and abrasive towards doctors and those calling the office. And the best part is that James bills customers for services that he doesn't even provide!!! We discovered this by looking carefully at our bill!! Cons: Terrible service, unprofessional staff more