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Elite Automotive

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1206 Russell St
Covington, KY 41011

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(859) 431-3548
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Elite Automotive - Covington, KY
Reviews
( 119 )
( 11 )
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( 1 )
( 1 )

Best

They always attempt to fix the problem and if not correct they go out of there way to make it right which I greatly appreiciate

Worst

Had to go elsewhere Issue not addressed properly

Didn't fix the car 3/6/2015

We brought our daughter's Olds to you, you replaced the coil. Two days and more than 300 dollars later, it's still sputtering, check engine light back on. We were supposed to return the car to her in Louisville tomorrow, can't. Very frustrated. Kit Andrews more

Home away from home I love it 3/3/2015

I've been a customer of Bill and John for over ten years and I wouldn't have it no other way if I had to take my car anywhere else and get it serviced that would be a hard pill to swallow this goes to show that I'll be a customer for the rest of my days. Thanks guys keep up the good work. more

Great Service 3/1/2015

First time I had been in since Jim & Glenda left. Couldn't have been happier with the service. The online portal is great!!! more

Fast and very friendly service... You don't feel like you're being "had". 2/23/2015

Fast and very friendly service... You don't feel like you're being "had". more

Great Service 2/18/2015

I was a little skeptical when Jimmy sold Bill's Standard. Leery that anyone could provide the level of service that we had become accustomed to with Jimmy. You are well on your way to proving my initial skepticism was wrong. more

Informative 2/17/2015

Very trustworthy and informative. All my questions and concerns about my car were answered. I now know exactly what needs to be repaired and when I should get it done! more

quality service 2/12/2015

It was fun to see Bill being made fun of. more

Great Service, competent employees 2/12/2015

Always nice to work with people you can trust to do a good job. Great service and know the service is done right. more

GREAT BECAUSE YOU JUST ARE!!!!!Really Nice Guys!!! 2/7/2015

Did an immediate oil change when my oil light went on and I stopped in on the spur of the moment. more

Thanks 2/5/2015

It's a great place where you can trust them to fix your car.... more

Freindly, Get you right in, Explain what they are doing. 2/2/2015

Staff always freindly, they work with your schuedule, explain what your car needs and they fix the issues and I trust them (which means a lot) Would recommend them to any one. more

Toyota Truck 2/1/2015

Very quick to get work done and called me before they did the work as well as let me know other thing that may be needed and to see if I wanted them done now or later more

customer care 1/31/2015

I am a newly gained customer at this shop! I was out with my two small children the day after Xmas for an outing in Taylor Mill. Upon leaving there, I got a completely flat tire. I was far away from home and my cell phone was dead. After a good samaritan helped me put my spare tire on, we realized it wasn't holding air. I had no choice but to try to get my car to a garage hoping the tire would hold up along the way. The first shop I saw was this one. I pulled in even though they were closing. Todd was fabulous and came right over to help, even though it was time to end his day. He was so nice and friendly. He kept a smile while all the time reassuring me it was not a big deal that it was past his scheduled time to leave and he was glad to help. After taking my spare off and checking my old tire, he decided I needed a new tire. He put the new one on for me and also took my old tire off of my hands. He was super fast and the prices were the best I've seen. He also went the extra mile and stayed later than he had to, cutting into his off or free time. When I went in to pay, he bought candy for my children from the machine in the lobby and asked if he could give it to them. I said yes. It was an added nice gesture that the place is kid friendly. Plus he knew they werw bored and frustrated from being in the car and dealing with the whole dilemmas of the afternoon. Like I mentioned before, I don't live in the area, but I will continue to be a customer here. I was thoroughly impressed with all aspects of this business. more

Great Service 1/30/2015

I was a little nervous since I had taken my car to Bill's Standard in the past and knew their great reputation. Elite purchased Bill's and the service is just as great as always. Keep it up! more

Good Experiences 1/30/2015

They're honest, they treat you like a person & not a rube, & they take care of your vehicle. more

oil change 1/29/2015

Job finished ealy and done right more

Great work 1/24/2015

Fast and friendly more

Look no further 1/19/2015

Elite Automotive lives up to its name. In all my years of taking my car in to get it fixed somewhere have I found every good quality in one place. Knowledgeable, friendly, courteous, HONEST, accomodating, efficient, the list goes on and on. The only con I can think of is it takes me close to a half hour to drop off my car but having a trustworthy and competent place to fix my car makes it well worth the drive! Thanks guys! more

Friendly service and reasonable pricing 1/14/2015

I been going to Bill's Standard Service for years and wouldn't go no where else. more

Professionals 1/14/2015

Excellent place to get anything fixed on your automobile. Fast and friendly. Full explanation of what your vehicle needs and why. And the waiting area is clean and even offers a fresh cup of coffee. more
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Quality Automotive Parts, Service and Repairs.

Owner Message
  • We are an Independent Automotive Service Center featuring quality ACDelco Parts. We offer vehicle maintenance, service & repair. Feel free to call or come by our location anytime.

Additional information
  • Hours: Monday 7:30:00 AM - 5:00:00 PM, Tuesday 7:30:00 AM - 5:00:00 PM, Wednesday 7:30:00 AM - 5:00:00 PM, Thursday 7:30:00 AM - 5:00:00 PM, Friday 7:30:00 AM - 5:00:00 PM
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