Elder Company

The people at Elder Company really care about their tenants and home buyers. This company is wonderful. You will not find a better management and construction company anywhere. I highly recommend them. more

Do not rent/do any sort of business with Elder Company/Construction out of Springdale Arkansas. They care only about getting your money and nothing else. If you have a problem in your unit it takes an act of God for them to even return your call let alone come and fix it. Travis and Debbie that work in the office are the absolute worst. Sure in the beginning they are great, but you are signing a lease with them. After that forget about good service or any kind of humane treatment. They have no heart and do not care about their tenants......only the monthly check that comes along with them. If you do sign a lease with them beware you have to let them know exaclty 30 days before your lease is up if you plan on moving....not 29 days....not 31 days...exactly 30....so tattoo that date on your forehead and remember it. There is no getting out of it. I got signed up for another year lease and my rent went up 200 bucks. They will not work with you under any circumstance. If you had someone in your family die and had to move home or something....get ready to keep paying that rent....Seriously.....HEARTLESS. I thank God I finally got out of there. And don't even think about breaking the lease......they will turn you over to collections.....Oh and by the way....the units may look nice and expensive but they are cheaply built. I had a crack in the wall from settling and they tried to tell me it was my fault.....Sure.... Seriously......do not rent with these people. I warned you..... more

Good: The first impression was great and all the "promises" sounded, well - promising.. Bad: It took them literally months after moving in to fix simple things they said they would fix, like a broken dishwasher, broken motor in tub jacuzzi, the dryer not drying, a ceiling fan making constant creaking noises, to name a few. After multiple reminders and many excuses for delay, they finally showed up and fixed everything in about an hour. Pretty inconsiderate to make people live with their flaws for that long when it could have been done much sooner. Customer service is not a priority - money, yes.. Improvements: Obviously, actual customer service - beyond the first day impression and verbal promises.. Other: The danger of doing business with Elder Construction is not even the misleading impression they give. When I left, I had the condo professionally cleaned by a 2 person crew that spent 4.5 hours cleaning everything. Instead of returning my deposit, they asked for $197 on top of it to cover their "cleaning". I reminded them of what I had done and that they agreed to return my deposit if it was left clean. Not only did they not return the deposit, they reported the $197 to collections to hurt my credit.. more

One year ago we closed on our wonderful house. we want to take this opportunity to thank Elder Construction for working with us so we could purchase our home. It is a fabulous house and we enjoy living in it so much. Almost daily one of us will comment on how much we love the house. We will always appreciate the way that you worked with us so we could purchase the home. We recommend Elder Construction company to everyone. more

Wonderful place to live. Beautiful duplexes that feels like a home. You get more space for your money. We love living in Elder properties. Everyone is so helpful and tries to accommodate us. more

My duplex is great and managers are awesome. You can't hear anyone around you, not sure why anyone would say that. more