I called Elba a day in advance and asked if she does Dominican style blowouts. I was assured that she does and came in for my appointment the next day. After explaining to the stylist that I'm going natural (no longer using a relaxer), she proceeded to tell me that that's a bad idea and that I HAD TO get a relaxer in order to get my hair straight (which totally defeats the purpose of a blow out). I again expressed to the assistant that I did not want a relaxer, and that my scalp was irritated and dry and that a relaxer would not be a good idea under these circumstances. She relayed this info to Elba and she STILL recommended putting relaxer around my edges.\r
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After shampooing my hair, the assistant asked if I wanted a ""treatment"" (whatever that is), and I told her no. She told me to have a seat in her chair, and when Elba asked her if I had gotten a treatment she told her that I ""needed"" one and to take me back to the sink. I asked the assistant if it cost extra and she said it was included.\r
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Then to make matters worse, the assistant put rollers in my hair and sat me under the dryer for another HOUR before Elba finally got to me and ""straightened"" my hair. She continuously told me that my hair was thick, and that it would be straighter the next time I came because my hair had to ""get used to"" the process!!! Mind you, I had my hair blown out 3 weeks ago, and it was perfectly straight after the blow dryer AND he went over it again with the flat iron. (He was booked this week which is why I came to Elba). She piled grease on my hair, and the end product looks absolutely horrible. I had to go home and straighten it myself because I was too embarressed to be seen!\r
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Not only did she charge me $45, but I was there for 3 and a half hours! And for what? To leave looking like I just got caught in a rain storm. I wish she would've just told me that she wasn't comfortable styling African American hair. It would've saved me time and money. I'm totally disappointed and unsatisfied with my hair.
Cons: Refer to detailed description
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